Executive, Quality Assurance

M.U.S.T SDN. BHD; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Malaysian higher education institution is seeking an Executive, Quality Assurance to strengthen academic standards and compliance. You'll coordinate accreditation documentation, maintain quality data, and collaborate on internal audits. The ideal candidate holds a Bachelor’s degree and has at least 2 years of experience in education, with strong analytical and communication skills.

Qualifications

• Minimum of 2 years of experience in the education sector, with a proven track record in quality assurance or academic administration.
• Familiarity with MQA standards and MOHE guidelines is essential.
• Proficiency in English (spoken and written).

Responsibilities

• Coordinate preparation and submission of accreditation documents.
• Compile and maintain quality-related data for audits and internal reviews.
• Collaborate with faculties to adhere to internal policies and external benchmarks.

Skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Education, Quality Management, Business Administration

Job description

Are you a detail-oriented and forward-thinking professional with a strong foundation in academic quality assurance? Malaysia University of Science and Technology (MUST) is seeking a committed individual to support and uphold its quality standards as we strengthen our academic excellence and global presence.

Job Summary

The Executive, Quality Assurance will play a vital role in supporting the university’s quality agenda, ensuring alignment with national regulatory requirements (MQA, MOHE), and contributing to international accreditation initiatives (AACSB, EQUIS, QS). This role is ideal for individuals who are analytical, well-organized, and committed to driving quality within higher education.

Key Responsibilities

• Coordinate the preparation and submission of accreditation and compliance documentation to MQA, MOHE, AACSB, and other regulatory bodies.
• Compile and maintain quality-related data and documentation for audits, self-assessments, and internal reviews (e.g., SAR, CQI reports).
• Collaborate closely with faculties and departments to ensure programmes adhere to internal policies and external benchmarks.
• Support the planning and execution of internal audits, mock assessments, and institutional quality reviews.
• Assist in reviewing and updating institutional policies, SOPs, and guidelines to reflect current national and international standards.
• Monitor and maintain accurate records of AACSB-related metrics, faculty qualifications, and institutional KPIs.
• Facilitate tracking of AACSB standards, including Assurance of Learning (AoL), faculty sufficiency, and engagement.
• Provide administrative and logistical support for meetings, workshops, and external panel visits related to quality assurance.

Requirements

• Bachelor’s degree in Education, Quality Management, Business Administration, or a related field.
• Minimum of 2 years of experience in the education sector, with a proven track record in quality assurance or academic administration.
• Preferably with knowledge or exposure to international frameworks such as AACSB, EQUIS, and QS.
• Familiarity with MQA standards and MOHE guidelines is essential.
• Strong analytical, interpersonal, and communication skills.
• Proficiency in English (spoken and written).
• Ability to manage tasks independently and collaboratively in a deadline-driven environment.

Join MUST in shaping a culture of academic excellence and institutional integrity. If you are passionate about supporting quality and accreditation efforts within higher education, we encourage you to apply.