Executive - Personal Financial Services

Prosple; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial institution in Johor is seeking an Executive in Personal Financial Services, focused on auto loan sales. The role involves meeting sales targets, maintaining relationships with car dealers, and ensuring compliance with loan application processes. Candidates should possess strong communication skills in English and Bahasa Malaysia, hold relevant educational qualifications, and either be fresh graduates or have a year of experience. This position offers a challenging environment to excel in financial services.

Qualifications

• At least SPM/O Level, Higher Secondary/STPM/A Level/Pre-U, Diploma, or equivalent in related fields.
• Fresh graduates or minimum 1 year working experience in banking or auto industry.
• Own transport for work purposes.

Responsibilities

• Meet sales targets by securing new quality auto loans.
• Maintain strong business relationships with car dealers.
• Ensure loan application documents comply with guidelines.
• Conduct thorough KYC interviews.

Skills

Strong selling and negotiation skills

Good verbal and written communication in English and Bahasa Malaysia

Strong communication and interpersonal skills

Excellent adaptability and execution skills

Education

SPM/O Level or equivalent

Higher Secondary/STPM/A Level/Pre-U, Diploma

Job description

Executive - Personal Financial Services (Auto Loan Sales) (Start ASAP)

Join Hong Leong Bank as an Executive in Personal Financial Services focusing on auto loan sales, driving loan portfolio growth and dealer relationships.

Your Role

• Meet sales targets by securing new quality auto loans aligned with management’s portfolio strategy.
• Maintain strong business relationships with internal and external stakeholders, including car dealers.
• Ensure loan application documents comply with guidelines and authenticate identification, income, and vehicle documents.
• Obtain customer consent before proceeding with loan applications and conduct thorough KYC interviews.
• Perform accurate data entry in LOAD$ system and conduct CTOS enquiries.
• Prepare credit recommendations and update dealers daily on loan application status.
• Ensure timely issuance of Letter of Undertaking and follow up on Hire Purchase Agreement execution.
• Serve Product Disclosure Sheet and brief customers on Hire Purchase Agreement content, witnessing agreement execution.
• Investigate and follow up on delayed approval and disbursement cases.
• Prepare proposals for panel dealerships and conduct site visits as required.
• Assist new joiners as a buddy and provide guidance when needed.
• Develop and manage relationships with car dealers and support cross-selling efforts within Hong Leong Group.
• Adhere to department SOPs ensuring compliance with audit, regulatory, and compliance guidelines.
• Perform additional ad hoc duties assigned by management.

About You

• At least SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, or equivalent in Business Studies, Administration, Management, Commerce, Marketing, or related fields.
• Good verbal and written communication skills in English and Bahasa Malaysia.
• Strong communication and interpersonal skills to build relationships with customers and dealers.
• Own transport for work purposes.
• Strong selling and negotiation skills.
• Excellent adaptability and execution skills.
• Fresh graduates or minimum 1 year working experience in banking or auto industry.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.

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