
Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
A financial services company in Malaysia is seeking an Executive for NPL & Recovery to manage External Collection Agencies' operations. The role involves meeting collection targets, adhering to internal policies, and ensuring compliance with regulations. The ideal candidate will have a diploma or degree and 1-2 years of project handling experience in banking or credit management. This position offers a dynamic environment and opportunities for growth.
To manage External Collection Agencies operation activities and handle any administration work related non-calling operation activities.
To maintain and/or further improve External Collection Agencies performances to achieve collection target set by Management.
To adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
To be responsible to achieve ECA target given - daily / weekly / monthly and delivery good collection result
To monitor and report ECA's daily, weekly and monthly performance.
To conduct ECA visitation, ensure completeness of visitation document and highlight to Management on the discrepancies noted / audit findings.
To proceed invoice payment, file assignment and special arrangement accordingly to job scope.
To assist Team Leader / Unit Head on administration matter or any task list request by Management.
Requirements:
Diploma or Degree holder or professional qualification in relevant disciplines.
Minimum 1 to 2 years working experience in project handling/policy/procedure revision process and drafting
Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.