Executive - Leasing and Tenancy Administration

Sunway Malls; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A retail management company is seeking a Leasing Executive to maintain and expand the database of retailers and prospective tenants in Malaysia. Responsibilities include planning leasing activities, handling inquiries, and developing relationships with tenants. Candidates should have a Bachelor’s degree and strong communication skills in English and Bahasa Malaysia. Fresh graduates are welcomed.

Qualifications

• Minimum of Bachelor's Degree in a relevant field.
• Strong command in English and Bahasa Malaysia.
• Ability to manage relationships with tenants.

Responsibilities

• Manage database of retailers and prospective tenants.
• Execute leasing activities and renewals.
• Respond to leasing enquiries effectively.
• Monitor tenants’ performance and activities.

Skills

Interpersonal skills

Communication skills

Market research

Customer service

Education

Bachelor’s Degree in Marketing, Business Studies, or related field

Job description

Job Description :

1. Maintain and expand the database of retailers and prospective tenants.
2. Plan and execute leasing activities and lease renewals in line with approved budgets, tenant mix strategies, and project timelines.
3. Respond to and follow up on leasing enquiries via email, telephone, and in-person meetings.
4. Maintain strong relationships with existing tenants and develop new tenancy opportunities through proactive account management.
5. Foster good working relationships with tenants and address their queries and complaints promptly and professionally.
6. Monitor and report on tenants’ performance and activities.
7. Conduct market and competitor research, as well as customer surveys, to support leasing strategies.
8. Prepare and process tenancy documents, including Letters of Offer, Tenancy Agreements, renewals, terminations, and pop-up licenses.
9. Coordinate with Tenancy Administration, Finance, and relevant departments to ensure accurate document execution and compliance.
10. Maintain up-to-date lease records and tenant information in the system (e.g., Yardi).
11. Generate leasing reports and assist in tracking rental performance, occupancy rates, and AEI progress.
12. Liaise with tenants and internal departments on documentation, space handover, and related matters.
13. Support leasing documentation processes, relocations, and temporary licensing arrangements.
14. Handle general administrative duties, including filing, preparing meeting minutes, and providing cluster leasing support.

Job Requirements :

1. Minimum Bachelor’s Degree, Postgraduate Diploma, or Professional Certificate in Marketing, Business Studies, Estate Management, or a related field
2. Some relevant work experience preferred; fresh graduates are encouraged to apply
3. Excellent interpersonal and communication skills, with a good command of both written and spoken English and Bahasa Malaysia
4. Willing to be based at and travel between Sunway Pyramid, Sunway Giza Mall, and Sunway Square Mall