Executive, IT Business Application (Finance & E-Commerce)

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail trading company in Seri Kembangan is seeking an IT Support Specialist to analyze technical issues and manage system integration tasks. Candidates should possess at least a Diploma in IT and have a minimum of 1 year of relevant experience. Proficiency in English, Malay, and Mandarin is required for liaising with vendors. This role involves providing system support and conducting user training.

Qualifications

• Minimum 1 year of proven working experience in FICO and E-Commerce support.
• Hands-on experience in system support of Business Applications.
• Experience in SQL, functions Stored Procedures, view functions, and job scheduler is advantageous.

Responsibilities

• Analyze technical issues and provide timely solutions.
• Coordinate tasks and resources for system integration.
• Administer and maintain user management and access rights.

Skills

English

Malay

Mandarin

Problem-solving

Planning

SQL

Education

Diploma or Degree in Information Technology or related fields

Job description

Job Descriptions:

• Analyze technical issues, performing root cause analysis and proposing timely solutions, as well as escalating to other parties as appropriate.
• Participate in the project and implementation of the system.
• System integration, responsibilities for coordinating tasks and resources related to system integration, validation of testing and implementation.
• Administration & maintenance of solution, user management, access rights/authorization management, adjust/update master data configuration/enhancements, create and adjust validation workflow, define approvers, escalation paths.
• Provide support and training for the relevant system.
• Understanding / conducting user requirements and translating into system requirement document.
• Work closely with Finance and E-Commerce team members, and vendor partner (if applicable).
• Able to assist in any ad-hoc tasks assigned by the superior.

Requirements:

• Candidate must possess at least a Diploma or Degree in Information Technology (IT) or any related fields.
• Minimum 1 year of proven working experience in FICO and E-Commerce with support and configuration.
• Hands on experience in system support of Business Application.
• Required language(s): English, Malay, Mandarin. (Mandarin speaker required to liaise with vendor from China)
• Systematic and positive problem-solving approach.
• Strong planning, initiative and ability to work independently.
• Able to work on both technical and functional areas implementation.
• Experience in SQL, functions Stored Procedures, view functions and job scheduler are adding advantage.
• A foundational understanding of accounting system will be beneficial.