Executive - IT Administrator

QL Corporate Services Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading corporate services provider in Malaysia is seeking a detail-oriented individual for an IT Operations role. Responsibilities include overseeing daily IT operations, managing procurement of IT assets, and vendor coordination. Candidates must have at least 3 years of IT experience and strong organizational skills. This position offers opportunities for growth in IT project management and workflow improvements.

Qualifications

• At least 3 years of experience in IT Administration, IT procurement, or IT support operations.
• Proven track record managing IT vendors and supporting cross-location technology setups.
• Good organizational and analytical mindset.
• Proficient in Microsoft Office Suite and asset management systems is an advantage.

Responsibilities

• Oversee daily IT operations across all business units.
• Maintain system access controls and user accounts for ERP, POS, and production systems.
• Ensure high availability and performance of critical systems.
• Manage end-to-end procurement of IT assets.
• Source, evaluate, and negotiate with vendors for IT hardware and software.

Skills

IT Administration

IT Procurement

Vendor Management

Analytical Skills

Negotiation Skills

Communication Skills

Tools

Microsoft Office Suite

Asset Management Systems

Job description

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We are seeking a detail-oriented and proactive individual to support IT operations, procurement, and asset management. This role will be responsible for coordinating with vendors on IT infrastructure sourcing, managing IT asset and software license records, ensuring timely issuance of purchase orders and vendor payments, and assisting in the smooth execution of IT projects and policies.

Job Scope

IT Operations & Coordination

• Oversee daily IT operations across QL business units.
• Maintain system access controls, user accounts, and permissions for ERP, POS, and production systems.
• Ensure high availability and performance of mission‑critical systems (e.g., ERP, POS, inventory tools).
• Manage end‑to‑end procurement of IT assets (e.g., laptops, printers, POS terminals, networking equipment).
• Source, evaluate, and negotiate with vendors for hardware, software, and maintenance services.
• Administer service agreements, ensuring compliance with quality and safety standards.
• Track procurement budgets, warranties, renewals, and maintenance contracts.
• Maintain organized records of purchase orders, invoices, and vendor communications.

IT Asset & Infrastructure Management

• Maintain and update IT asset inventory across all business units.
• Monitor asset allocation, usage, lifecycle, and coordinate secure disposal or reallocation.
• Conduct regular audits and ensure preventive maintenance of IT systems and production devices.
• Prepare monthly reports on procurement, asset health, vendor performance, and support trends.
• Provide insights on IT cost optimization and technology upgrades.
• Support IT project planning, rollouts, and audits.
• Drive improvements in IT workflows to enhance operational efficiency in food production and retail.

Job Requirement

• At least 3 years of experience in IT Administration, IT procurement, or IT support operations.
• Proven track record managing IT vendors and supporting cross‑location technology setups.
• Good organizational, analytical mindset, negotiation and communication skills.
• Proficient in Microsoft Office Suite and asset management systems (advantage).

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Administrator?
• Have you worked in a role where you were responsible for vendor management?
• Which of the following languages are you fluent in?