Executive, Information Technology

The East Coast Rail Link (ECRL); Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A regional rail project in Kuantan, Pahang is seeking an IT Support Specialist. The role involves providing technical support for hardware, software, and network issues, along with system maintenance and user support. Candidates should have a Bachelor's degree in IT or a related field and 3–5 years of experience. Strong problem-solving and communication skills are essential. Highlights include supporting IT projects, managing user accounts, and ensuring cybersecurity checks.

Qualifications

• Minimum 3–5 years of experience in IT support or system administration.
• Hands-on experience in troubleshooting and user support is preferred.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Assist in system maintenance, troubleshooting, and user support.
• Support IT projects and system improvement initiatives.
• Manage user accounts, data backup, and basic cybersecurity checks.
• Coordinate with vendors for IT services and equipment maintenance.
• Maintain IT inventory and update system records.

Skills

Problem-solving skills

Communication skills

Networking knowledge

System setup knowledge

Security practices

Education

Bachelor’s Degree in IT, Computer Science, or a related field

Job description

The East Coast Rail Link (ECRL) – Kuantan, Pahang

Qualifications & Requirements

• Bachelor’s Degree in IT, Computer Science, or a related field.
• Minimum 3–5 years of experience in IT support or system administration.
• Knowledge of networking, system setup, and security practices.
• Good problem-solving and communication skills.
• Hands‑on experience in troubleshooting and user support is preferred.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Assist in system maintenance, troubleshooting, and user support.
• Support IT projects and system improvement initiatives.
• Manage user accounts, data backup, and basic cybersecurity checks.
• Coordinate with vendors for IT services and equipment maintenance.
• Maintain IT inventory and update system records.