Executive Ground Operations (Standard, Procedures & Publication)

Malaysia Aviation Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading aviation company in Kuala Lumpur is seeking an Executive Ground Operations professional to support compliance with operational standards. You will develop and maintain documentation, liaise with regulators, and ensure practices align with safety standards. Ideal candidates should have a Diploma or Degree in a relevant field and 2+ years of experience in aviation compliance or safety management.

Qualifications

• Minimum of 2 years experience depending on area of experience.
• Experience working with regulators like CAAM, IATA, ICAO.
• Experience in safety management and auditing with related experience.

Responsibilities

• Develop and maintain compliance with operational standards.
• Liaise with regulatory authorities to obtain necessary approvals.
• Maintain and update Ground and Cargo Operations manuals.

Skills

Aviation compliance

Safety management

Good organizational skills

Exceptional communication

Interpersonal skills

Education

Diploma or Degree in Aviation Safety, Occupational Health and Safety, Engineering, Risk Management

Job description

Executive Ground Operations (Standard, Procedures & Publication)

Position Title

Executive Ground Operations (Standard, Procedures & Publication)

Report To

Line Manager

Role Purpose

This role is responsible for supporting the ground operations function by developing, maintaining and ensuring compliance with standards, procedures and operational publications. The incumbent will act as a custodian of operational documentation, ensure procedures are aligned with regulatory requirements and industry best practices, and help embed consistent process execution across ground operations teams and stations.

Key Accountability

• Ensure adherence to safety and security policies and procedures in line with Ground and Cargo Operations objectives.
• Support the integration of safety considerations into all departmental processes and documentation.
• Maintain, update, and manage all Ground and Cargo Operations manuals, work instructions, and guidelines to ensure accuracy, currency, and regulatory compliance.
• Ensure all documentation reflects the latest operational practices, safety standards, and applicable regulatory changes.
• Liaise with regulatory authorities (e.g., CAAM, airport authorities) to obtain necessary approvals for proposed amendments to Ground and Cargo Operations manuals.
• Facilitate effective communication between the department and regulators to ensure continued compliance and alignment with regulatory expectations.
• Stay updated on changes to civil aviation regulations, IATA standards, and ICAO recommendations relevant to ground and cargo operations.
• Identify key regulatory or industry changes and support their integration into operational procedures and documentation.
• Review and incorporate applicable updates from the IATA Ground Operations Manual (IGOM) as needed.
• Identify gaps between existing departmental procedures and IGOM best practices, and propose necessary updates to align documentation accordingly.
• Serve as the Custodian of the Master Copies of all Ground Operations manuals, ensuring proper version control and accessibility.
• Carry out any additional duties or special assignments as directed by the Head of Ground Operations.

Qualification & Working Experience

• Diploma or Degree in Aviation Safety, Occupational Health and Safety, Engineering, Risk Management, or a related field.
• Minimum of 2 years depending on area of experience.

Areas of Experience

• Aviation compliance, safety, or a related field.
• Experience working with regulators on aviation regulations and standards, including CAAM, IATA, and ICAO.
• Experience in relevant operational areas, safety management and auditing with a minimum one (1) year related experience.
• Well-versed and updated with all related regulations and industry best practice references.

Personality Traits

• Good organizational skills and ability to work independently with little supervision.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and external partners.