Executive, Financial Market Infrastructure RENTAS, Digital Technology Infrastructure

Bank Negara Malaysia; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking an Executive for Financial Market Infrastructure to provide operational and technical support for the RENTAS Real-Time Gross Settlement system. The candidate should have a Bachelor's degree in Computer Science and 2-5 years of relevant experience in application support or DevOps. Responsibilities include monitoring system performance, managing code deployments, and ensuring compliance with regulatory requirements. This role offers an opportunity to work in a highly collaborative environment focused on system stability and performance.

Qualifications

• 2-5 years of experience in application support, software development, or DevOps.
• Experience in supporting mission-critical applications in financial environments.
• Familiarity with SDLC, CI/CD pipelines, and operational automation.

Responsibilities

• Provide Level 1 and Level 2 support for the RENTAS system.
• Manage code releases, system patching, and application deployments.
• Participate in BCM and Disaster Recovery testing.

Skills

Application support

Automation scripting (Shell, Python, Ansible)

Operational efficiency

System integration

Education

Bachelor's degree in Computer Science or related field

Job description

Executive, Financial Market Infrastructure RENTAS, Digital Technology Infrastructure

To provide end-to-end operational, technical, and developmental support for the RENTAS Real-Time Gross Settlement (RTGS) system. The role ensures system stability, performance, and compliance through proactive monitoring, incident resolution, code deployment, and collaboration with developers, infrastructure, and regulatory stakeholders.

• Operational & Application Support
  Provide Level 1 and Level 2 support for the RENTAS (RTGS) system and its interfacing components.
  Monitor system performance, transaction processing, and application logs to ensure high availability and accuracy of settlements.
  Perform root-cause analysis, troubleshoot application issues, and coordinate fixes with internal development or vendor teams.
  Provide 24/7 standby support on a rotational basis to ensure rapid response to critical production incidents.
• System Maintenance & DevOps Activities
  Manage code releases, configuration updates, and application deployments in coordination with development teams.
  Perform system patching, environment refreshes, and configuration validation to maintain stability and compliance.
  Develop or enhance scripts and automation tools (Shell, Python, Ansible, etc.) for operational efficiency.
  Collaborate with infrastructure and database teams to optimize application performance and resource utilization.
• Business Continuity & Failover Readiness
  Participate in Business Continuity Management (BCM) and Disaster Recovery (DR) testing to ensure system resilience.
  Execute failover and recovery drills, validate application behaviour, and document test outcomes. Support regulatory and audit reviews, ensuring all corrective actions and security requirements are met.
• Process & Governance
  Follow ITIL practices for incident, problem, and change management.
  Maintain technical documentation, deployment runbooks, and configuration baselines.
  Ensure regulatory, security, and compliance requirements in line with BNM and internal governance frameworks.

Academic Qualifications: Bachelor's degree or higher qualification in Computer Science, Information Technology, Information Systems, Software Engineering or a related discipline.

Experience:
2-5 years of hands-on experience in application support, software development, or DevOps within a financial or high‑availability system environment.
Proven experience in supporting mission‑critical applications with strong understanding of system integration and real‑time transaction flows.
Exposure to software development lifecycles (SDLC), CI/CD pipelines, and automation scripting (Shell, Python, or Ansible).