Executive Field Sales (FMCG, Kuantan)

DKSH; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading services company in Malaysia seeks a sales associate to meet sales targets across assigned territories. Responsibilities include managing daily operations, executing sales activities, preparing quotations, and ensuring effective customer engagement. Candidates should have a diploma in a relevant field and demonstrated communication and negotiation skills. Proficiency in office tools and fluency in local language is essential, offering a dynamic environment to enhance sales processes.

Qualifications

• Demonstrate basic knowledge and understanding of the industry, market, competitors, and customers.
• Strong communication and negotiation skills are required.
• Proficient in office productivity tools like Excel, Word, and PowerPoint.

Responsibilities

• Support in managing daily operating expenditures against budgets.
• Implement action plans to achieve sales targets for assigned territories.
• Execute sales activities for assigned businesses, including order taking.
• Prepare quotations and ensure timely delivery of products.
• Maintain a customer complaints log and respond to queries.

Skills

Basic industry knowledge

Strong selling skills

Communication skills

Negotiation skills

Research skills

Analytical skills

Office productivity tools proficiency

Fluency in local language and English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Overview

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.

Key Responsibilities

• Support superior in managing day‑to‑day operating expenditures against operating budgets to ensure efficient usage of resources.
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising.
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies.
• Report on the activities and products of competitors via inputs to the competition reports.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Qualifications & Skills

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.