Executive Field Sales (FMCG, Ipoh)

DKSH; Ipoh; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading market expansion services provider is seeking a sales professional in Ipoh, Malaysia to achieve sales targets and manage customer relationships. The ideal candidate will possess strong selling, communication, and negotiation skills, along with a diploma in Business Studies, Marketing, or a related field. This role involves tracking sales performance, executing action plans, and maintaining customer satisfaction in a dynamic environment.

Qualifications

• Demonstrate basic knowledge of the industry and competitors.
• Fluency in local language and ideally in English, both written and spoken.

Responsibilities

• Support superior in managing daily expenditures against budgets.
• Implement action plans to achieve sales targets.
• Track progress against key performance indicators.
• Execute sales activities, including order taking.
• Prepare quotations and delivery terms.

Skills

Strong selling skills

Communication skills

Negotiation skills

Analytical skills

Customer relationship management

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Job Summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills And Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline