Executive Field Sales

DKSH Group; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global professional services company is seeking an Executive Field Sales to supervise and coordinate sales teams in Ipoh. You will implement sales action plans, track performance, and maintain customer relationships. The ideal candidate holds a diploma in Business Studies or a related field and possesses strong communication and negotiation skills. This role offers dynamic challenges in a fast-paced environment.

Qualifications

• Strong understanding of industry trends and competitors.
• Ability to interpret customer requirements and respond effectively.
• Experience in managing customer issues and follow-up actions.

Responsibilities

• Supervise and coordinate sales teams to meet targets.
• Prepare and implement sales action plans.
• Track and provide feedback on team performance.
• Execute sales activities for assigned territories.
• Prepare and review sales agreements and contracts.
• Monitor competitors' activities and provide actionable insights.
• Maintain customer relationships and manage queries.
• Coordinate with internal stakeholders for product delivery.

Skills

Sales team supervision

Sales action planning

Customer relationship management

Communication skills

Negotiation skills

Analytical skills

Fluency in local language

Fluency in English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Title: Executive Field Sales

Location: Ipoh, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 219605

Description:

Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow‑up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline