EXECUTIVE - ENTERPRISE APPLICATION SUPPORT, INFORMATION TECHNOLOGY

Hartalega; Sepang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading glove manufacturer in Malaysia is seeking an experienced Enterprise Application Support specialist. You will provide ERP and CRM support in a manufacturing environment, manage user expectations, and prepare necessary project documentation. The ideal candidate has at least 5 years of experience and a degree in IT or equivalent. This role offers exceptional benefits and a pathway for career growth.

Benefits

Exceptional benefits

Career growth incentives

Qualifications

• 5+ years of experience supporting production applications.
• Knowledge of ERP or accounting systems required.
• Fair knowledge of manufacturing processes and supply chain.

Responsibilities

• Manage user expectations in manufacturing & sales.
• Provide first and second-level ERP support.
• Prepare project documentation and reports.

Skills

ERP support

CRM support

Supply chain knowledge

SQL

Programming

Education

Bachelor Degree in IT or equivalent

Tools

Microsoft Dynamics

NetSuite

SAP B1

Job description

Company Overview

Leading Growth Through Innovation

As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.

Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.

Job Description

• Provide Enterprise Application support and manage user expectation in manufacturing & Sales environment
• Provide first level & second level Enterprise Application (ERP, CRM, SCM etc.) support to end user
• To manage issues or change request.
• Prepare project documentation including Business Analysis Report, Business Process Flow, Functional Specification and Change Management report.
• To provide system training for user.
• To participate in system evaluation and testing (SIT/ UAT).
• Work closely with system user and deliver the project on schedule.
• To prepare periodic operation report to management.
• Develop and demonstrate a high level of ethics, care for user that can meet or exceed expectations.
• To lead a team of junior engineers and provide guidance to the team members.
• Any other tasks that are assigned by your superior.

Requirements

• Bachelor Degree in IT or its equivalent (i.e. Accounting or Finance) with bookkeeping experience.
• Minimum 5 years of working experience supporting production application & technology.
• Knowledge of any Enterprise Resource Planning (ERP) or accounting system. Eg. Microsoft Dynamics, NetSuite, Sage, Infor, Epicor, SAP B1 etc.
• Fair knowledge on any of the manufacturing processes, supply chain, inventory management or accounting.
• Experience with development technologies would be desirable (Excel, SQL, and Programming).

Additional Company Information

Registration No.: 75398-K

Company Size: More than 5000 Employees

Average Processing Time Industry: 21 days Manufacturing / Production