Executive - Ecommerce

Sunway Multicare Pharmacy; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail pharmacy in Kuala Lumpur is seeking an E-commerce Manager to oversee online sales channels, including Lazada, Shopee, and Tiktok. The successful candidate will have a Bachelor’s degree and at least 2 years of experience in e-commerce, with strong skills in digital marketing and analytics. This position offers a dynamic environment where the candidate will develop strategies to boost sales and enhance customer experience.

Qualifications

• Minimum of 2 years of experience in e-commerce, specifically managing platforms such as Lazada, Shopee and Tiktok.
• Proficient in using e-commerce platform analytics tools and Microsoft Office Suite.
• Strong organizational and time management skills with the ability to multitask.

Responsibilities

• Manage the e-commerce platforms, including Lazada, Shopee and Tiktok.
• Develop and implement online sales strategies to increase revenue.
• Coordinate with marketing team to execute promotional campaigns.

Skills

E-commerce operations

Digital marketing

Analytical skills

Problem-solving

Education

Bachelor’s degree in Marketing, Business, or a related field

Tools

E-commerce platform analytics tools

Microsoft Office Suite

Job description

This position is responsible for managing and optimizing our online sales channels, including platforms such as Lazada, Shopee and Tiktok. The ideal candidate will have hands-on experience in e-commerce operations, a strong understanding of online retail dynamics, and a proven track record of driving sales and customer engagement through digital platforms.

Responsibilities

• Manage the e-commerce platforms, including Lazada, Shopee and Tiktok.
• Develop and implement online sales strategies to increase revenue and customer engagement.
• Create and optimize product listings, ensuring accurate descriptions, high-quality images, and competitive pricing.
• Monitor and analyze sales performance, traffic, and customer behavior using platform analytics tools.
• Coordinate with the marketing team to execute promotional campaigns and digital marketing initiatives.
• Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience.
• Manage inventory levels to ensure stock availability and timely fulfillment of orders.
• Stay updated with the latest e-commerce trends, platform updates, and industry best practices.
• Collaborate with cross-functional teams to align e-commerce activities with overall business goals.
• Any other duties as and when assigned from time to time.

Job Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 2 years of experience in e-commerce, specifically managing platforms such as Lazada, Shopee and Tiktok.
• Strong understanding of e-commerce operations and online merchandising.
• Proficient in using e-commerce platform analytics tools and Microsoft Office Suite.
• Excellent organizational and time management skills with the ability to multitask and prioritize tasks.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent written and verbal communication skills.