Position Title
Executive, Corporate Sales
Report To
Manager, Corporate Sales (National)
Position Summary
Support the Manager, Corporate Sales, in the acquisition, development, and ongoing management of national corporate accounts. This includes identifying new business opportunities, building and maintaining strong relationships with key stakeholders, and delivering tailored travel solutions that meet client needs. The role also contributes to the strategic planning and execution of sales initiatives aimed at driving revenue growth, enhancing customer satisfaction, and strengthening Malaysia Airlines’ position in the national corporate market.
Key Accountability
- Manage a portfolio of Tier 4 corporate clients with significant annual revenue contribution, driving revenue growth, meeting contractual targets, and achieving overall corporate sales targets.
- Develop and implement account management plans, conduct regular performance reviews, and engage clients proactively to strengthen relationships and increase Malaysia Airlines’ share of wallet.
- Analyze clients’ travel spend and behaviour to identify growth opportunities, enhance contract performance, and support data‑driven decision‑making.
- Support the team in contract implementation activities to ensure operational excellence and compliance with RFP and contractual requirements.
- Collaborate with internal teams to facilitate contract execution, including fare filing, fare and ticketing instructions, and related documentation, ensuring smooth service delivery and client satisfaction.
Qualification & Areas of Experience
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum 1–2 years of experience in corporate or B2B sales, preferably within the aviation, travel, or service industry.
- Proven track record in managing client portfolios and meeting revenue targets.
- Good understanding of sales processes, contract management, and account development strategies.
- Proficient in Microsoft Office Suite; experience with CRM tools is an advantage.
Personality Traits
- Strong interpersonal and communication skills, with the ability to engage effectively with corporate clients and internal stakeholders.
- Good analytical and problem‑solving abilities.
- Self‑motivated, results‑oriented, and able to work independently or as part of a team.
- Willingness to travel for client meetings and business development activities as required.