Executive, Commercial

foodpanda hk; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

foodpanda is seeking a persuasive Commercial Executive for a telesales role in Kuala Lumpur. The successful candidate will engage partners via phone, meeting daily targets while ensuring effective communication and documentation. Ideal candidates should be skilled in sales, resilient, and able to adapt to changes in a dynamic environment.

Qualifications

• Comfortable making outbound calls via digital tools.
• Proficient communicator with a consultative sales approach.
• Able to meet KPIs in a fast-paced environment.

Responsibilities

• Engage potential and existing partners through calls.
• Achieve daily productivity targets in calls and sales.
• Provide solutions proactively to partners.

Skills

Communication

Sales skills

Persuasion

Organization

Relationship building

Tools

Google applications

Salesforce

Job description

About the opportunity

ROLE POSITIONING AND OBJECTIVES

We are looking for persuasive Commercial (Telesales) Executives with exceptional selling, communication, and closing skills to engage potential and existing partners. The Commercial Executive will be responsible for calling, pitching, following up, and servicing partners at a high performance level.

WHAT YOU WILL OWN:

While leads are provided, your responsibilities include:

1. Having the ability to sell confidently over the phone.
2. Researching, reaching out to, and communicating with the right decision-makers in businesses.
3. Being sales-minded and resourceful to meet KPIs.
4. Ensuring accuracy in documentation, partner approval, and system processing.
5. Achieving daily productivity targets in calls and sales.
6. Keeping organized records of calls and sales, noting useful information.
7. Handling objections effectively, persuading, creating urgency, and working efficiently in a fast-paced environment.
8. Providing solutions proactively, aligned with company offerings.
9. Consistently meeting and exceeding KPI targets set by the company.

ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE

This is a 100% telesales role. The candidate must be comfortable making outbound calls via digital tools and spending extended periods on the phone.

Effective communication in English is required; proficiency in Bahasa Malaysia is an advantage.

Previous telesales experience is not mandatory but is beneficial.

Familiarity with online business tools such as Google applications is necessary; experience with Salesforce is a plus.

Must be a proficient communicator with a consultative sales approach, a strong relationship builder, target-oriented, resilient, and a team player willing to learn.

Ability to learn quickly and adapt to operational changes is essential.

Who we are

foodpanda, part of the Delivery Hero Group, is a leading local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.