Executive, Collections (Hire Purchase)

APAC Michael Page; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Malaysia is seeking an Executive, Collections (Hire Purchase) to manage collection activities within the Banking & Financial Services sector. The role requires expertise in hire purchase processes and strong communication skills. Successful candidates will manage customer relations, ensure compliance, and propose process improvements. This permanent position offers competitive benefits including variable bonuses and comprehensive medical insurance.

Benefits

Contractual & variable bonuses

15% employer EPF contribution

Comprehensive medical insurance for employees and dependents

Additional benefits like dental, optical, and health screening

Qualifications

• Relevant educational qualifications in Finance, Business Administration, or related fields.
• Knowledge of hire purchase processes and financial regulations.
• Experience in automotive finance.
• Strong communication and negotiation skills.
• Detail-oriented with excellent organisational abilities.
• Proficiency in relevant financial software and tools.
• Ability to work independently and within a team.

Responsibilities

• Manage and monitor hire purchase collections activities to ensure timely payments.
• Communicate effectively with customers to resolve payment-related issues.
• Prepare and maintain accurate records of collection activities.
• Collaborate with internal departments to address customer concerns.
• Provide regular updates and reports on collection status to management.
• Ensure compliance with company policies and financial regulations.
• Identify and propose improvements to collection processes.
• Assist in resolving disputes and negotiating payment solutions with customers.

Skills

Strong communication and negotiation skills

Detail-oriented with excellent organisational abilities

Knowledge of hire purchase processes and financial regulations

Experience in automotive finance

Proficiency in relevant financial software and tools

Education

Relevant educational qualifications in Finance, Business Administration, or related fields

Job description

The Executive, Collections (Hire Purchase) will be responsible for managing and executing collection activities within the Banking & Financial Services department. This role requires expertise in hire purchase processes, ensuring smooth operations within the industrial and manufacturing industry.

Client Details

This large organization operates within the industrial and manufacturing industry, providing financial services to support its customers. They strive to maintain a high level of operational efficiency and deliver excellent service in the Banking & Financial Services sector.

Description

• Manage and monitor hire purchase collections activities to ensure timely payments.
• Communicate effectively with customers to resolve payment‑related issues.
• Prepare and maintain accurate records of collection activities.
• Collaborate with internal departments to address customer concerns.
• Provide regular updates and reports on collection status to management.
• Ensure compliance with company policies and financial regulations.
• Identify and propose improvements to collection processes.
• Assist in resolving disputes and negotiating payment solutions with customers.

Profile

A successful Executive, Collections (Hire Purchase) should have:

• Relevant educational qualifications in Finance, Business Administration, or related fields.
• Knowledge of hire purchase processes and financial regulations.
• Experience in automotive finance.
• Strong communication and negotiation skills.
• Detail‑oriented with excellent organisational abilities.
• Proficiency in relevant financial software and tools.
• Ability to work independently and within a team.

Job Offer

• Contractual & variable bonuses.
• 15% employer EPF contribution.
• Comprehensive medical insurance for employees and dependents.
• Additional benefits like dental, optical, and health screening.

This is a permanent role within a reputable organization in the industrial and manufacturing industry. If you are ready to take on an exciting challenge as an Executive, Collections (Hire Purchase), apply today.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Pey Teeng Lee [phone].