Executive, Cargo Sales

Teleport; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading airline company based in Subang Jaya is hiring a Cargo Sales Executive to support daily sales activities and manage customer inquiries. The successful candidate will ensure accurate handling of reservations and collaborate with various teams for efficient operations. Required qualifications include a diploma or bachelor’s degree in a related field and 2-3 years of relevant experience. Strong communication and coordination skills are essential for this dynamic role.

Qualifications

• 2–3 years of experience in cargo reservations, sales support, or airline operations.
• Ability to work under pressure and adapt to operational changes.
• Familiarity with cargo systems is an advantage.

Responsibilities

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending issues.
• Track shipments and manage delays or rebooking with space controllers.
• Support urgent and premium space requests by coordinating with head office.
• Conduct sales visits to gather market information and strengthen relationships.
• Collaborate with sales and operations teams for consistent customer support.

Skills

Strong attention to detail

Excellent communication skills

Time management

Coordination skills

Education

Diploma or Bachelor's degree in Logistics, Aviation, Business or related field

Tools

CargoSpot

Skychain

Job description

The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.

Office Location: W307, Wisma Consplant 1, Jalan Kemajuan Subang, SS16, 47500 Selangor, Malaysia

Job Responsibilities

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
• Support urgent and premium space requests by coordinating with head office or partner airlines.
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

Requirements

• Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
• 2–3 years of experience in cargo reservations, sales support, or airline operations.
• Strong attention to detail and ability to manage time‑sensitive tasks.
• Excellent communication and coordination skills across internal and external parties.
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
• Ability to work under pressure and adapt to operational changes.