Executive, Cargo Operation (Turkish Cargo)

Teleport; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Subang Jaya is seeking an experienced candidate to coordinate daily flight operations, manage shipments, and ensure compliance with airline regulations. The ideal candidate should possess a degree in Logistics or related fields and have experience in air cargo operations. Strong communication and coordination skills are required, with a proactive approach to problem-solving.

Qualifications

• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong understanding of AWB processes and cargo handling procedures.
• Detail-oriented and proactive.

Responsibilities

• Coordinate daily flight operations for cargo capacity.
• Monitor and track all shipments to ensure on-time uplift.
• Liaise closely with airline partners and freight forwarders.
• Manage and update shipment records and flight capacity reports.
• Support in preparing performance reports.
• Escalate operational irregularities and collaborate with teams.
• Ensure compliance with airline and customs regulations.
• Assist in process improvement initiatives.

Skills

Communication skills

Coordination skills

Attention to detail

Ability to multitask

Education

Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management

Tools

Cargo management systems

Job description

Key Responsibilities

• Coordinate daily flight operations for Turkish Airlines cargo capacity, including space allocation, load planning, and booking confirmations.
• Monitor and track all shipments to ensure on-time uplift, resolving any discrepancies related to offloads, delays, or documentation issues.
• Liaise closely with airline partners, ground handling agents, and freight forwarders to ensure accurate and timely communication of flight and cargo status.
• Manage and update shipment records, AWB data, and flight capacity utilization reports.
• Support in preparing performance reports, including OTP (On-Time Performance), load factor, and capacity usage summaries.
• Escalate operational irregularities and collaborate with the sales or planning team to ensure customer commitments are met.
• Ensure compliance with airline, customs, and safety regulations at all times.
• Assist in process improvement initiatives to enhance efficiency and service quality.

Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong understanding of AWB processes, cargo handling procedures, and airline coordination.
• Good communication and coordination skills with ability to work under pressure.
• Familiarity with cargo management systems is an advantage.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.