Executive - Business Corporate Banking (Community Business)

Hong Leong Bank; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A major financial institution based in Kuala Lumpur is seeking an Executive in Business Corporate Banking. The role focuses on growing community businesses by providing various financial services and improving customer relationships. Candidates should have a minimum of 2 years of experience in SME lending or 3 years in sales, with strong understanding of financial products. This position emphasizes acquiring new business customers and ensuring profitability. Opportunities for professional growth and development are available in this dynamic environment.

Qualifications

• Minimum 2 years of experience in SME lending or 3 years in sales experience.
• Knowledge of evaluating business viability and financial statements.

Responsibilities

• Grow SME base and improve profitability through financial services.
• Acquire and manage community business customers.
• Provide after-sales support and help set up digital platforms.

Skills

Experience in SME lending

Sales experience

Understanding of financial products

Customer relationship management

Job description

Executive - Business Corporate Banking (Community Business)

To grow community businesses around the branch, providing financial services to SME. Establish a relationship with the businesses and provided a better customer experience to this segment of branch customers to improve branch profitability and sales performance.

Functional (job responsibilities)

Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM10m to grow product holdings and profitability

Approximately 300-500 customers per Community Business Manager (CBM)

Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities

Leads provided by HQ will be a source of acquiring NTB SME customers

The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered

Merchant services, Deposit accounts, secured loans (HP, Mortgage, OD on FD), and unsecured products (Credit cards, Business Cash Loans), BANCA, investments

Growing ETB CASA balances will be one of the key focus of CBM, requiring the person to be capable of providing after sales support of helping set-up the digital platform for the customers (Hong Leong Connect or ConnectBiz) to perform online payment and payroll, which will ease the business transition into the Hong Leong online platform

The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment

The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth

Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant

Internal policies & procedures and sales compliance

Managerial (team/group responsibilities)

CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force.

The CBM will partner the branch manager to collectively grow the SME competency for the SME sales.

Requirements

Minimum 2 years of experience in SME lending (products, evaluation of business viability, basic understanding of company balance sheet and P&L) or min 3 years in sales experience.

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