Executive Assistant

Boston Consulting Group (BCG); Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global consulting firm in Kuala Lumpur is seeking an experienced Executive Assistant to manage complex calendars and provide professional support to executives. The ideal candidate should have at least 5 years of experience in a professional services environment, excellent organizational and interpersonal skills, and proficiency in Microsoft Office. This role requires a strong customer service orientation and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Minimum of 5 years of experience in a professional services environment.
• Experience supporting C-level executives, particularly CEOs preferred.
• Able to work independently and as a team player.

Responsibilities

• Manage complex calendars and scheduling.
• Organize travel arrangements and logistical needs.
• Provide general administrative support.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service orientation

Education

Secretarial diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

• Manage complex calendars, with an understanding of business priorities to offer alternatives, trade‑offs and consideration of the most efficient use of Managing Director & Partner, Partner & Principal’s time, and provide timely reminders as necessary.
• Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
• Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files.
• Organize travel arrangements; anticipate and coordinate travel and logistics needs.
• Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
• Provide professional support to BCG visitors, assist with settling in requirements and greet as appropriate.
• Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
• Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain highest levels of internal and external confidentiality.
• Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e‑mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
• Provide back‑up assistance to other EAs and Reception Desk as needed.

What You’ll Bring

• Ideally, minimum of 5 years of work experience gained in a professional services environment.
• Preferred: Previous experience in supporting C‑level executives, particularly CEOs.
• Able to multi‑task in a fast‑paced, deadline‑driven, service‑oriented environment.
• Secretarial diploma or equivalent in related fields.
• Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative.
• Demonstrate strong interpersonal skills – able to work effectively with all levels of staff.
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow‑ups.
• Excellent oral and written communication skills in English.
• Consistently handle situations with tact and patience, and able to work well under pressure.
• Highly motivated, energetic and resourceful.
• Strong customer service orientation – responds to customers’ needs with a sense of urgency, and with a “How can I help” mindset.
• Able to work beyond normal office hours (sometimes weekends) during peak periods.
• Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint.

Equal Opportunity Employer

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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