Exec / Sr Exec / Asst Manager / Manager - Personal Financial Services Credit (Compliance)

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank Berhad in Malaysia seeks an experienced compliance professional to provide advisory support on regulatory and operational risks. You will ensure governance, coordinate audits and engage with regulators and internal stakeholders to strengthen controls across the division.

The role requires banking compliance expertise, collaboration across groups, and the ability to implement effective training and communication programs to promote a culture of compliance.

Qualifications

• Experience in regulatory compliance and operations risk in banking.
• Strong knowledge of internal controls and governance.
• Ability to coordinate audits and respond to regulatory requests.

Responsibilities

• Serve as first line of defense to provide compliance advisory support to division's stakeholders on regulatory/internal compliance and operational risks.
• Act as main liaison to manage division audit, queries, assessments and surveys from regulators and internal stakeholders.
• Collaborate with Group Compliance and Group Risk to drive reviews of regulatory guidelines and due diligence for outsourcing.
• Facilitate independent reviews to identify non-conformities and strengthen governance.
• Drive self-assessment tests to enhance robustness of risk and controls.
• Initiate mystery shopping and surveillance to mitigate violations.
• Manage end-to-end process of new regulatory guidelines and policy publications with proper documentation.
• Drive zero tolerance culture for delays in reporting fraud or breaches.
• Create dashboards/reports for risk and control oversight.
• Develop compliance trainings and communications to raise awareness.

Skills

Regulatory compliance

Operational risk

Audit liaison

Governance

Education

Bachelor's degree in law, finance, business administration or related field

Job description

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

• Serve as first line of defense to provide compliance advisory support to division's stakeholders on regulatory/ internal compliance and operational risks
• Act as main liaison person to manage division audit, queries, assessments and/or surveys matters from the following parties are effectively attended to and within timeline:
• Regulatory bodies - BNM, ABM, LEA (Law Enforcement Agencies)
• Key internal stakeholders - Internal Audit, Group Compliance, Group Risk, Group Legal, Group Ops & Technology, Enterprise Business Continuity Management,
• Collaborate with Group Compliance and Group Risk to drive completion of reviews of key regulatory guidelines, risk attestation and due diligence for outsourcing activities etc.
• Facilitate regular independent reviews to identify compliance non-conformities, assess efficiency and create sound internal controls and to provide strategic guidance for area of improvements to strengthen governance
• Drive continuous review of division self-assessment test plans to enhance robustness of operational risks and internal control management
• Initiate rigorous mystery shopping, spot and surveillance checks to mitigate compliance violations/regulatory reprimands
• Manage E2E process of new regulatory guidelines, exposure drafts and internal policies publications cascaded to division encompassing identification of applicability, business impact, gaps, timely resolution of action plans and proper documentation in departmental SOPs
• Drive culture of zero tolerance for delay or non-reporting of fraud, breaches and critical lapses
• Create dashboard/reports for effective management risk and control oversight
• Develop and implement compliance gamification programs, trainings and communication to create high compliance awareness and effective retention of compliance knowledge across division
• Provide leadership guidance and support to all department BUCRs/ORRs across division on matters relating to compliance

Education/Qualification

• Preferably degree in law, finance, business administration or related field

Experience

• Experience in regulatory compliance and operations risk for more than 5 years in banking industry

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.