EV Showroom Experience Advisor

Tesla; Kuching; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading electric vehicle manufacturer in Malaysia is seeking a Senior Advisor/Sales Advisor to enhance customer experiences in showrooms. The role involves engaging with customers, educating them about products, and maximizing sales through exceptional service. Candidates should possess strong customer service experience, communication skills in both local language and English, and a passion for the evolving personal transportation industry. A valid driver's license is a must, and flexibility for evening and weekend work is required.

Qualifications

• Customer service experience is required.
• Must be positive, enthusiastic, and passionate about transportation changes.
• Exceptional time management skills and attention to detail are essential.
• Ability to prioritize and manage multiple projects.

Responsibilities

• Engage guests promptly and make them feel welcome.
• Drive business and maximize sales through product knowledge.
• Implement operational policies to meet customer needs.
• Create robust customer profiles for tailored experiences.
• Collect customer information and schedule Test Drives.

Skills

Customer service experience

Strong communication skills in Local Language and English

Time management skills

Team mentality

Job description

A leading electric vehicle manufacturer in Malaysia is seeking a Senior Advisor/Sales Advisor to enhance customer experiences in showrooms. The role involves engaging with customers, educating them about products, and maximizing sales through exceptional service. Candidates should possess strong customer service experience, communication skills in both local language and English, and a passion for the evolving personal transportation industry. A valid driver's license is a must, and flexibility for evening and weekend work is required.