Entry-Level Customer Service & Operations Specialist

TimesConsult; Seberang Perai; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Training Provided

5 Working Days

Medical Insurance

EPF

SOCSO

EIS

Annual Leave

Job summary

Jora Malaysia is recruiting for an entry-level Full-Time role in Penang/Seberang Perai. The candidate will handle order and shipment management, inventory control, quotations, samples, AR follow-ups, basic QA support, and cross-functional communication. Fresh graduates are encouraged to apply.

Training and transport allowance are provided, with standard 5 working days per week and in-office work commitment. Malaysian citizens are preferred.

Qualifications

• Must have Diploma or Advanced/Higher/Graduate Diploma in Business Admin/Management/Marketing or related field.
• Proficient in MS Word and Excel with good communication skills.

Responsibilities

• Order management (processing, forecasting, rescheduling, delivery confirmation).
• Shipment management with factories & Logistics; prepare shipment documents.
• Inventory management to maintain healthy stock levels.
• Quotation responses to customer requests.
• Support timely samples as requested.
• AR management with follow-up on payments to avoid overdue.
• Basic QA support for customer requirements.
• Coordinate & communicate with customers & internal team.

Skills

MS Word

Excel

Communication skills

Education

Diploma in Business Administration/Management/Marketing or related field

Job description

Jora Malaysia is recruiting for an entry-level Full-Time role in Penang/Seberang Perai. The candidate will handle order and shipment management, inventory control, quotations, samples, AR follow-ups, basic QA support, and cross-functional communication. Fresh graduates are encouraged to apply.

Training and transport allowance are provided, with standard 5 working days per week and in-office work commitment. Malaysian citizens are preferred.