Enterprise Technology Governance Analyst

SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A technology services company in Kuala Lumpur seeks an IT Governance & Compliance professional. This role involves implementing governance frameworks and monitoring compliance across technology. You will collaborate with various teams to assess risks and prepare reports for management. The ideal candidate has a bachelor’s degree and over 3 years of relevant experience, along with strong communication skills. Familiarity with tools like JIRA and Microsoft Office is a plus.

Qualifications

• Fluent in English (spoken and written).
• 3+ years of experience in IT governance, compliance, or risk management.
• Familiarity with DORA, ITIL, COBIT, or other governance frameworks.

Responsibilities

• Support the implementation of governance frameworks in line with internal and regulatory standards.
• Monitor compliance across technology domains and assist in remediation planning.
• Collaborate with risk and cybersecurity teams to assess technology-related risks.
• Collect and analyze key governance metrics and prepare reports for management.

Skills

Autonomous

Strong communication skills

Customer oriented

Open-minded

Collaborative

Fluent in English

Knowledge in collaborative tools

Education

Bachelor’s degree in Information Technology, Business Administration, Risk Management, or related field

Tools

JIRA

Confluence

Microsoft Office Suite

LeanIX

ServiceNow

Power BI

Job description

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What to expect

Technology Governance & Compliance

• You will support the evolution and implementation of enterprise technology and architecture governance frameworks in close liaison with stakeholders, and in line with evolving business requirements ensuring alignment with internal policies, industry standards, and regulatory requirements, including SOL and DORA.
• You will monitor compliance across technology domains and assist in remediation planning.
• You will participate in governance committees and working groups and provide input into policy updates, training materials, and awareness campaigns.
• You will maintain visibility into the technology portfolio, including applications, infrastructure, and services.
• You will track lifecycle stages of IT assets and ensure governance controls are applied consistently.
• You will assist in evaluating technology investments for strategic fit, risk, and compliance impact.

Risk & Resilience Monitoring

• You will collaborate with risk, cybersecurity, and business continuity teams to assess technology-related risks and contribute to risk reporting and escalation processes.

Data & Reporting

• You will collect and analyze key governance metrics (e.g., compliance status, lifecycle maturity, portfolio health) and prepare dashboards and reports for senior management and regulatory bodies.
• You will maintain accurate documentation and audit trails for governance activities.

What will make you successful?

• Autonomous, empowered with the ability to adapt and respond to change
• Customer oriented and quality-oriented mindset, with strong communication skills
• Open-minded, curious, solutions oriented, and a true team player – gaining energy through collaboration with others
• Fluent in English (spoken and written)
• Knowledge in collaborative tools (e.g. JIRA, Confluence)
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with DORA, ITIL, COBIT, or other governance frameworks
• Experience in using LeanIX, ServiceNow and Power BI is a plus

Education

• Bachelor’s degree in Information Technology, Business Administration, Risk Management, or related field.

Experience

• 3+ years of experience in IT governance, compliance, or risk management.

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