Enterprise Sales & Account Manager

Exabytes Group; Puchong; On-site; MYR 90,000 - 130,000; Full time

Job summary

Exabytes Group is seeking an Enterprise Sales & Account Manager to drive partner growth and revenue. You will identify opportunities, manage partner relationships, and lead efforts to expand our network through strategic sales initiatives.

The role emphasizes customer success, handling inquiries, and achieving sales targets with robust reporting. Travel to visit partners is expected as part of growth and relationship building.

Qualifications

• Diploma or higher in business or IT with English proficiency.
• 2–3 years in sales and technology experience.
• Strong communication and presentation skills.
• Experience handling customer inquiries through live simulations or real-world scenarios.
• Upselling and cross-sell skills.

Responsibilities

• Expand partnerships to generate revenue and opportunities.
• Respond to customer inquiries via Helpdesk and phone with high satisfaction.
• Build post-sale customer relationships and identify upsell opportunities.
• Hit monthly, quarterly, and annual sales targets.
• Collect and maintain weekly sales data, reports, and dashboards.
• Plan travel to visit partners and explore new business opportunities.

Skills

Sales experience

English proficiency

Presentation skills

Customer relationships

Upselling skills

Education

Diploma or higher in business or IT

Job description

Join Our Winning Sales Team!

We're searching for a talented Enterprise Sales & Account Manager to help us expand our network of partners. If you have a proven track record in sales and love new challenges, this is the role for you!

What You'll Do...

• Explore and expand partnerships for greater growth : Generate new revenue and opportunities, and collaborate with existing partners to create targeted sales initiatives aimed at driving revenue growth
• Handling Incoming Inquiries: Respond promptly to customer inquiries through various channels such as Helpdesk and Phone Support, ensuring a high level of customer satisfaction.
• Customer Success: Build and maintain strong customer relationships post-sale, delivering exceptional after-sales support and identifying upsell and cross-sell opportunities.
• Consistently Achieve and Exceed Sales Targets: Consistently achieve or exceed assigned monthly, quarterly, and annual sales targets.
• Weekly Sales Reporting: Collect and consolidate sales data from various sources on a weekly basis. Develop and maintain accurate and up-to-date sales reports and dashboards.
• Travelling : Plan and coordinate travel arrangements to visit partners, maintain relationships, follow up on ongoing deals, and explore new business opportunities.

What We're Looking For...

• Educational Qualification: A diploma or higher qualification in a bussiness, IT field, with proficiency in English.
• Join Our Team: Applicants with 2-3 years of sales and technology experience are encouraged to apply.
• Strong Communication & Presentation Skills : Essential for clearly conveying ideas, building rapport with customers, and delivering structured, confident presentations about our company's services to potential partners.
• Experience: Hands-on experience in managing customer inquiries through live simulations or real-world scenarios.
• Upselling Skills: Proficiency in identifying opportunities to upsell and cross-sell products to enhance customer value and increase sales.

Join Us:

• Contribute to Company Growth: Be a key player in driving our company's growth and success.
• Rewarding Remuneration Structure: We offer a competitive salary, commissions, and attractive benefits to recognise your contributions.
• Empower Customer Success: Experience the fulfillment of helping customers achieve their goals and grow their businesses digitally.
• Unlock Your Sales Potential: Build a successful and rewarding sales career with opportunities for continuous learning and growth.
• Teamwork Makes the Dream Work: Work in a collaborative and supportive team atmosphere where your contributions are valued, and teamwork is encouraged.

Be Part of Our Growth Journey, Score Great Perks, and Build a Fun Sales Career with a Supportive Team!