Enterprise Business - Account Manager (Strategic & Corporate Accounts)

CelcomDigi; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A prominent telco-tech company in Kuala Lumpur is seeking an experienced Account Manager for strategic and corporate accounts. This role requires a results-driven individual who excels at building lasting client relationships, understanding complex IT solutions, and delivering exceptional service. Candidates should have 5 to 10 years of relevant experience, strong negotiation skills, and the ability to thrive in high-pressure environments. Join a dynamic team committed to digital growth and innovation.

Qualifications

• 5 to 10 years of experience in IT, technology, or telecommunications with sales focus.
• Ability to maintain strong relationships with key customers.
• Proven track record in creating mutually beneficial contracts.

Responsibilities

• Deliver strategic sales pitches to build client relationships.
• Serve as the main point of contact for clients.
• Engage with stakeholders to facilitate effective communication.

Skills

Sales expertise

Communication skills

Negotiation

Stakeholder engagement

IT solutions understanding

Education

Bachelor’s degree in a relevant field

Job description

Enterprise Business - Account Manager (Strategic & Corporate Accounts)

We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Job Summary

A results-driven Sales Hunter in delivering strategic sales pitches, building lasting client relationships, and driving business growth. Skilled in understanding complex IT solutions and customizing them to improve client operations and performance. Serves as the main point of contact for clients, ensuring exceptional service delivery and issue resolution. Experienced in stakeholder engagement, contract negotiation, and creating mutually beneficial agreements. Proactive, adaptable, and willing to travel nationwide to meet business needs while maintaining strong teamwork and market awareness.

Job Responsibilities

• Driven Sales Hunter; resourceful and committed to an aggressive sales strategy, with over 5 years of experience in delivering impactful elevator pitches and building trust to foster long-term relationships with clients.
• Quick to understand complex concepts and adept at customizing IT business solutions that not only address client challenges but also enhance their daily operations and overall business performance.
• Empathetic and responsive, serving as the primary contact for clients. Dedicated to providing top-notch service by efficiently resolving issues and ensuring tasks are completed accurately and promptly.
• Actively engages with key stakeholders at all levels within both CelcomDigi and client organizations to facilitate effective communication and collaboration.
• Highly skilled in convincing and negotiating contracts and agreements that create win-win situations for both clients and CelcomDigi.
• Flexible with scheduling and willing to travel nationwide to meet and support clients’ needs.
• Initiates action independently while remaining attuned to market changes and fostering teamwork.

Job Requirements

• Bachelor’s degree in a relevant field.
• 5 to 10 years of progressive experience in IT, technology, or telecommunications, with a strong focus on key account management and sales.
• Excellent communication, public relations, strategic thinking, execution, and interpersonal skills, combined with a charismatic presence.
• Proven ability to cultivate and maintain strong relationships with key customers and operational teams.
• Sales experience in providing telecommunications or ICT solutions to large corporate clients.
• Positive, passionate, collaborative, approachable, trustworthy, creative, and courageous personality traits.
• Disciplined, energetic self‑starter and team player with demonstrated leadership qualities.
• Capability to perform effectively in high‑pressure and challenging environments.

At CelcomDigi, we aspire to be Malaysia’s leading telco‑tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre‑screening conversation, interviews and or assessments.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.