Enrichment Manager - Scenic Cruises

Scenic - Luxury Cruises & Tours; Batu Pahat; Remote; MYR 100,000 - 150,000; Full time

Job summary

A luxury cruise company is seeking a Scenic Enrichment Manager to enhance guest experiences through various entertainment activities. Responsibilities include managing onboard events, assisting with guest services, and coordinating activities with the Cruise Director. Ideal candidates will have experience in entertainment or animation, strong communication skills, and an outgoing personality. Knowledge of performing arts is a plus.

Qualifications

• Experience in the field of entertainment or as an animator at a hotel or on a cruise ship.
• Highly proficient in spoken and written English.
• Strong communication and troubleshooting skills.

Responsibilities

• Provide professional and courteous service.
• Assist with welcoming guests on embarkation day.
• Host onboard daytime activities.
• In charge of evening entertainment, such as quiz nights and game shows.
• Report daily activities and feedback to the Cruise Director.

Skills

Experience in entertainment or animation

Proficient in spoken and written English

Excellent communication skills

Troubleshooting skills

Stress tolerance

Team player

Familiar with multicultural environments

Outgoing and friendly personality

Guest orientation

Experience with studio technical equipment

Knowledge of performing arts

Job description

Amazing People Creating Wonder

Thank you for considering Scenic Group

Scenic Enrichment Manager

Location: Europe - multiple countries.

Requirements

• Experience in the field of entertainment or as an animator at a hotel or on a cruise ship
• Highly proficient in spoken and written English
• Excellent communication skills
• Trouble shooting skills
• Stress tolerant
• Team player
• Familiar with a multicultural working environment
• Outgoing and friendly personality
• Guest oriented and professional attitude
• Some experience with studio technical equipment
• Playing an instrument or acquaintance with performing arts is an advantage

Roles and Responsibilities

• Provide professional and courteous service
• Assist with welcoming guests on embarkation day
• Assist Cruise Director with outgoing transfers and manage taxis on disembarkation day
• Research, prepare and execute offboard activities
• Host onboard Daytime Activities such as Cornhole, Afternoon Quizzes etc
• Setup and regularly control the background music system on board
• Setup music and microphone for crew parade on farewell gala dinners
• Assist Cruise Director with excursions as per instructions
• In charge of evening entertainment such as quiz nights, game shows, personal performances, Disco nights
• Take photographs and videos on board or ashore for social media as requested
• Host lectures / information talks based on TI
• Assist with or host World of Scenic once per cruise, highlighting everything we offer at Scenic Group
• Report to CD and provide him/her info about daily rundown of activities, attendances and feedback (CD to add to daily report)

Side Tasks

• Assist other departments as per supervisor’s instruction
• Perform other duties assigned as per supervisor’s instruction
• Participate in all safety drills as per captain’s instructions and ensure solid knowledge of the designated safety role
• Based on a shared occupancy cabin