We are looking for Language Interpreters:
- English - Nepali - English
Period of Employment: Full Time (1 Year Contract renewable)
Working Hours: 40 hours per week / based on schedule / (Permanent night shift)
Work Station: Work from home
Job Requirements:
- Excellent English and fluent in Nepali (able to read & write)
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions
- Malaysian Nationals / Permanent Residents with sound knowledge in both languages
- Must be working from home 9 hours anytime following the required schedule by the client (shift between 8 pm – 8 am, 9 hours shift including a one-hour break)
- Own home internet (stable, minimum 5MB download and 1MB upload speed)
- Own a mobile phone (Android Version 6 and above or iOS 12 and above)
- Willing to work permanent night shifts and on public holidays/weekends
Salary and Benefits:
- Salary: RM 30 per hour / approximately RM 5200 per month
- Entitled to 2 days off per week, rotating any day
- Public holidays and off days as per country served (US)
- Paid replacement leaves
Job Description:
- Answer calls promptly and conduct interpretation in a friendly and professional manner
- Render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
- Speak clearly in both languages with proper pronunciation and polite expressions
- Maintain a professional demeanor throughout the call
- Be punctual and available during scheduled work hours
- Follow client instructions and protocols to meet client expectations with the Limited English-speaking Person (LEP), avoiding interaction without client’s permission
- Purely interpretation (English to Nepali and Nepali to English)
- No dealing with escalation or providing resolutions