Engineer – Quality Assurance / QA ( AQM) - Port Klang

Wistron; Klang City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global leader in technology manufacturing is seeking a Quality Assurance Engineer in Klang City. The role involves tracking quality performance, resolving quality issues, and ensuring customer satisfaction. Candidates should have a degree in engineering or business and experience in quality control. Strong communication skills and familiarity with quality standards are essential. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Bachelor Degree or Diploma in Engineering / Business Management or related field.
• Experience in Quality / Customer Service / Engineering / Program Management field preferred.
• Good communication skills and ability to work under fast-paced environment.

Responsibilities

• Perform internal quality performance tracking from end to end.
• Act as the main contact window between customers and the factory.
• Generate and issue RMA number for repair requests.

Skills

Familiarity with ISO9001:2015

Problem Solving

Effective communication

Teamwork

Adaptability

Education

Bachelor Degree / Diploma in Engineering / Business Management

Tools

7 Quality Tools

8D report

MSA/GRR

PFMEA

Control Plan

Sampling Methodology

Job description

Engineer – Quality Assurance / QA ( AQM) - Port Klang

• Perform internal quality performance tracking from end to end (Material, SMT-PCBA, DIP, Final Assembly function test and Packing) from customer point of view.
• Act as the main contact window between customers and the factory, deliver zero-defect and competitive products and services to customers.
• Review and follow up until closure quality issues RCCA and 8D preventive measures.
• Generate and issue RMA number for any DOA or repair requests by customer. Track the RMA process from end to end including document preparation, shipment, receiving, sorting, repair and return.
• Prepare daily, weekly and monthly report of quality performance and improvement plans to customer.
• Prepare RCCA, 5 Whys, 8D and other reports required by customer and follow up until issue closure.
• KPI: Customer’s satisfaction, No major complaint from customer and QBR No.1

Job Requirements

• Bachelor Degree /Diploma in Engineering / Business Management or any other related field
• Experience in Quality / Customer Service / Engineering / Program Management field is preferred.
• Familiar to quality field related knowledge, e.g. ISO9001:2015, Problem Solving, 7 Quality Tools, 8D report, MSA/GRR, PFMEA, Control Plan, Sampling Methodology, and have knowledge of reliability test at both environmental and mechanical related.
• Good communication skill and able to communicate effectively with other function teams
• Able to work in a team and individually
• Able to work under the environment with fast tempo
• Language: English, Bahasa Malaysia. Mandarin speaker is an added advantage

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in a quality control (QC) role?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years' experience do you have as a Quality Assurance Engineer?
• Have you worked in a role which requires a sound understanding of ISO 9001?
• How would you rate your English language skills?

About Wistron

Wistron is a global leader providing state-of-the-art design, manufacturing, services, and systems for information and communication products to top branded companies worldwide. As one of the top 3 global makers of technology products, Wistron adapts cutting edge i4.0 technology and solution to its digitized smart manufacturing facility with automated production lines. Wistron is devoted to increasing the value of our services through non-stop development of innovative solutions in the areas of green recycling, cloud systems and services, and display vertical integration.

Wistron is a Fortune Global 500 company with annual revenue exceeding US$29 billion and over 80,000 employees in over 10 manufacturing sites around the world. Wistron welcomes employees who are passionate about work, adaptable in a fast-paced environment, and have a dynamic mindset to work with global colleagues surrounded by tomorrow’s technology!