Engineer 2, Quality Engineering

Smith+Nephew; Penang; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Parental Leave

Fertility and Adoption Assistance

Training: Hands-On

Job summary

Smith+Nephew in Penang is seeking a Quality Engineer to support manufacturing projects and ensure quality, reliability, and continuous improvement of products and processes. You will apply quality engineering principles, risk management, and problem-solving throughout the product lifecycle to maintain compliance and drive operational excellence.

Responsibilities include reviewing DHRs, handling non-conformances and CAPAs, and supporting new product introductions with appropriate design controls

Qualifications

• Bachelor's degree in Engineering or related technical field, with manufacturing/regulatory exposure.
• Strong knowledge of Lean, Six Sigma, risk management, GMP/ISO requirements.
• Demonstrated problem solving, project leadership, data analysis, and cross‑functional collaboration.

Responsibilities

• Support engineering projects and ensure quality, reliability, and continuous improvement of products and processes.
• Review and approve Device History Records (DHR) for product shipment and investigate non-conformances.
• Lead CAPAs, root cause analyses, and corrective actions to maintain compliance.
• Assist with design transfers, risk management, and design controls for new products.
• Monitor quality metrics, process capability, and product quality across manufacturing.
• Promote compliance with HSE, Sustainability, and Energy policies; report incidents.
• Collaborate with R&D and cross‑functional teams on product introductions and validations.
• Support process validation (IQ, OQ, PQ) and creation of control & sampling plans.

Skills

Problem-solving

Cross-functional collaboration

Data analysis

Project leadership

Lean

Six Sigma

Regulatory knowledge

Education

Bachelor's degree in Engineering or related technical field

Job description

Life Unlimited. At Smith+Neb, we craft and manufacture technology that takes the limits off living. The Quality Engineer is responsible for supporting engineering projects and ensuring the quality, reliability, and continuous improvement of products and manufacturing processes. The role applies quality engineering principles, risk management, and problem-solving techniques throughout the product lifecycle to maintain compliance and drive operational excellence. The position also reviews and approves Device History Records (DHR) for product shipment, investigates non-conformances and customer complaints, and supports root cause analysis and corrective actions. Working closely with cross-functional teams, the engineer helps improve process capability and product quality while supporting day-to-day manufacturing operations. In addition, the role promotes compliance with Health, Safety, Environment (HSE), Sustainability, and Energy policies. This includes preventing workplace injuries, environmental incidents, and energy wastage, as well as reporting HSE incidents and contributing to continuous improvement initiatives.

What will you be doing?

Business Improvements

Supports continuous improvement initiatives by applying quality tools such as Lean, Six Sigma, Kaizen, and PDCA to enhance product quality, process efficiency, and cost effectiveness. Also benchmarks best practices and develops quality engineering capabilities to support business growth.

Compliance / Regulatory

Ensures products and manufacturing processes comply with global regulatory requirements and quality standards. Supports audits, conducts production line assessments, and drives corrective and preventive actions to maintain compliance.

New Product / Process Introduction

Works closely with R&D and cross-functional teams to support new product introductions and design transfers, ensuring appropriate design controls, risk management, and product quality requirements are met.

Product Quality, Control & Disposition

Leads material review activities and manages non-conformances, CAPAs, and customer complaints. Responsible for root cause investigations, quality metrics, defect management, and maintaining Device History Records (DHR) to ensure product quality and compliance.

Product / Process Qualification

Supports process validation and qualification activities, including IQ, OQ, PQ, TMV, and software validation. Develops control plans, sampling plans, measurement systems, and process monitoring methods to ensure process capability and product quality.

Risk Mitigation

Evaluates process changes and quality risks to prevent non-compliance and product failures. Applies risk management principles to assess controls, implement mitigation measures, and ensure ongoing product safety and quality.

Strategic

Develops and supports quality strategies for product, process, and test method validation. Participates in strategic initiatives and special projects assigned by management to support business objectives and continuous improvement efforts.

What will you need to be successful?

• The Quality Engineer is responsible for leading sustaining quality activities and supporting new product transfers by ensuring manufacturing processes are capable, compliant, and deliver consistent product quality. The role focuses on process validation, risk management, regulatory compliance, and continuous improvement while supporting production and meeting customer quality expectations.
• The ideal candidate should hold a Bachelor's degree in Engineering or a related technical field, with experience in manufacturing and regulated environments such as FDA and European standards. Strong knowledge of Lean, Six Sigma, statistics, risk management, process validation, and GMP/ISO requirements is essential, along with proven problem-solving, project leadership, data analysis, and cross-functional collaboration skills.

You.Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account , Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship

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