Employee / Labour Relations Specialist

Maxis; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading telecom company in Malaysia is seeking a skilled Industrial Relations Advisor to manage various IR matters including grievance handling, compliance with employment legislation, and the development of company policies. The ideal candidate will have a Bachelor's degree in Human Resources or Labour Law along with a minimum of 8 years of relevant experience in industrial relations. This role involves collaboration with cross-functional stakeholders to ensure compliance and create awareness programs, contributing to a positive work environment.

Qualifications

• 8+ years of relevant experience in industrial relations.
• Familiarity with Employment Acts and Labour Laws is crucial.
• Proficient in counseling and coaching.

Responsibilities

• Advise on industrial relations matters including grievances and investigations.
• Manage compliance with employment laws and facilitate staff training.
• Develop and implement IR policies aligned with Malaysian legislation.

Skills

Human Resources expertise

IR and Labour Laws knowledge

Counseling and coaching

Strong communication skills

Education

Bachelor's Degree in Human Resources or Labour Law

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

You will be the key person to advise on industrial related matters including but not limited to counselling and disciplinary matters, termination, grievances, investigations, and employment legislation. This role will contribute to the maintenance, development and implementation of policies and procedures, in alignment with current Malaysian legislation and industry best practice. Works with cross-functional stakeholders to ensure the business adopts an effective approach in engaging staff on matters in relations to industrial relations(IR).

Summary

As the key advisor on industrial relations, you will manage a broad spectrum of IR matters – from counseling and disciplinary actions to investigations, grievances, terminations and legislative compliance. You will collaborate with cross‑functional stakeholders to develop and implement policies that align with Malaysian law and industry best practice.

What are you accountable for?

Manage IR matters such as comprehensive planning in resolving company‑wide disciplinary matters – including conducting investigations and holding domestic inquiries. Provide support, guidance and recommendations to the business process labour disputes and grievances in a proper and timely manner. Monitor and ensure company‑wide compliance by educating managers on a range of employment laws topics to ensure legal compliance.

Project manage the Maxis Code of Business Practice such as review of the code in ensuring that it is in line with company’s initiatives and aspiration. Manage the annual employee acknowledgement exercise and ensure compliance of the Code by the employees.

Create and initiate awareness sessions/ organize awareness programs.

Maintain cordial relationship with government authorities i.e. labour office, IR department, external counsels, government authorities, etc.

Member of Defalcation Committee on staff related issues.

Risk Management – assess and identify the potential risks that may hinder the reputation of the company and financial loss.

Preventive education and process enhancement to fix current gaps and loopholes which includes best practice sharing to employees in town halls, employee engagement opportunities by updating the latest policies adopted by forward leaning companies that Maxis aspires to be and keeping Maxis abreast with the latest in this field.

What do you need to have for this role?

• Bachelor's Degree specialized in Human Resources and Labour Law.
• Minimum of 8 years relevant experience in IR matters.
• Familiar with IR, Employment Acts, Labour Laws and counselling and coaching.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.