Elite Lifestyles Concierge for High-Profile Clients

Aspire Lifestyles; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading concierge service provider in Kuala Lumpur is seeking a dedicated customer service representative to manage client requests through various communication channels. The ideal candidate will demonstrate exceptional service, exhibit strong communication skills, and maintain high standards of professionalism. Experience in the banking, hotel, or travel sectors, as well as familiarity with high net worth customers, is advantageous. Join us to deliver unparalleled service and exceed client expectations.

Qualifications

• Experience supporting international markets.
• Experience in High Net Worth/Mass Affluent customer segment is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Independently fulfills high profile program client requests.
• Exercises judgment on escalated customer service issues.
• Establishes relationships with customers and learns their likes.

Skills

High quality customer service

Communication skills

Multi-tasking

Experience in omni channel

Experience in banking/hotel/travel/insurance

Job description

A leading concierge service provider in Kuala Lumpur is seeking a dedicated customer service representative to manage client requests through various communication channels. The ideal candidate will demonstrate exceptional service, exhibit strong communication skills, and maintain high standards of professionalism. Experience in the banking, hotel, or travel sectors, as well as familiarity with high net worth customers, is advantageous. Join us to deliver unparalleled service and exceed client expectations.