Elite Academy Growth & Recruitment Leader

AIA; Kuala Lumpur; Hybrid; MYR 180,000 - 260,000; Full time

Job summary

AIA Shared Services in Malaysia is seeking a Senior Recruitment and Agency Growth Leader to drive the Elite Academy funnel and performance management initiatives. You will shape recruitment pipelines, partner with Sales, Marketing and IT to deliver quality Life Planner recruitment and scalable development programs.

You will lead data-driven strategies, manage change communications, and align with corporate pillars to ensure timely bonus payouts and sustained growth across agencies and markets.

Qualifications

• Bachelor’s Degree from a reputable university in any discipline.
• Minimum 10 years of relevant experience in agency development and growth, sales, and marketing, preferably within the insurance industry.
• Proven experience in Agency Distribution and Agency Recruitment, including onboarding and development of Life Planners.
• Strong understanding of agency growth strategies supported by data analytics, insights, and structured programmes.
• Excellent data analytical, reporting, and problem-solving abilities, with the capacity to translate insights into business solutions.
• Expertise in performance management systems, BI tools (e.g., Power BI), and CRM platforms.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint, including presentation development and slide preparation.
• Confident and effective public speaker, comfortable with presentations, training facilitation, and group engagement.
• Demonstrated ability to facilitate training programs and capability-building initiatives.
• Strong interpersonal and people skills; engaging, interactive, and confident in stakeholder interactions.
• Ability to work independently while collaborating effectively with cross-functional teams such as Marketing, IT, Data Analytics, and Compliance.
• Experience in Digital initiatives, Business Intelligence, Digital Marketing, or content creation will be an added advantage.
• Possesses own transportation and is willing to travel interstate as required.

Responsibilities

• Drive the funnel strategy for Elite Academy to build a sustainable pipeline.
• Develop and implement a comprehensive funnel strategy aligned with recruitment targets.
• Coordinate with Marketing to enhance brand consistency and manage social content.
• Oversee selection criteria and coding process to ensure quality intake.
• Respond to system changes with change communication to stakeholders.
• Analyze pipeline data to suggest improvements and collaborate with Sales on action plans.
• Monitor performance, training, and development of Elite Academy participants.
• Track Leaders Watchlist and support Elite retention with Sales.

Skills

Agency development

Agency recruitment

Data analytics

Power BI

CRM platforms

Public speaking

Cross-functional collaboration

Education

Bachelor’s Degree

Tools

Power BI

CRM platforms

Job description

AIA Shared Services in Malaysia is seeking a Senior Recruitment and Agency Growth Leader to drive the Elite Academy funnel and performance management initiatives. You will shape recruitment pipelines, partner with Sales, Marketing and IT to deliver quality Life Planner recruitment and scalable development programs.

You will lead data-driven strategies, manage change communications, and align with corporate pillars to ensure timely bonus payouts and sustained growth across agencies and markets.