Education Consultant

ACE EdVenture Education Group; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A private education institution in Malaysia is seeking an Education Consultant to drive business growth by nurturing client relationships and promoting academic products. In this role, you will identify sales opportunities, assist in the enrolment process, and provide exemplary customer service to prospective students and parents. Ideal candidates are motivated individuals with strong communication skills and a background in sales or education consultancy.

Qualifications

• Possess own transportation and a valid driver’s license.
• Proficiency in English is required.
• Prior experience in sales or educational consultancy is an advantage.

Responsibilities

• Provide detailed information and advice on academic offerings.
• Manage leads effectively using a CRM system.
• Identify potential sales opportunities and convert leads into enrolments.

Skills

Strong communication skills

Time management

Sales techniques

Customer service

Presentation skills

Tools

Microsoft Office

CRM systems

Job description

As an Education Consultant, you will play a vital role in driving business growth by identifying new prospects, nurturing client relationships, and promoting ACE EdVenture’s academic products/programs. You will serve as a trusted advisor to prospective parents and students, and maintain relationships with current clients. Staying ahead of industry trends and continuously developing your skills through training and workshops is key to success in this role.

Duties and Responsibilities

Provide detailed information and advice on our academic offerings and the ACE approach to prospective students and parents.

Follow up on enquiries and manage leads effectively using the CRM system.

Build and maintain strong, long‑term relationships with both prospective and existing clients.

Identify potential sales opportunities and convert leads into enrolments.

Achieve (and exceed) sales targets set by the organization.

Customer Experience

Ensure a seamless enrolment process by assisting students with registration and documentation.

Coordinate and facilitate student assessments where required.

Deliver exceptional customer service by addressing customer’s (prospective & existing) concerns, and sharing feedback with relevant teams.

Collaborate closely with team members and offer support as needed to ensure smooth operations.

Participate in and support events, open days, fairs, and other initiatives to boost enrolments.

Stay informed on market trends, competitors, and opportunities for product or service improvements.

Prepare reports and insights by collecting and analyzing data related to sales, market activity, and customer feedback.

Professional Development

Continuously enhance professional knowledge by attending industry workshops, seminars, and networking events.

Maintain up‑to‑date knowledge of best practices in sales, marketing, and education consultancy.

Requirements & Skills

Possess own transportation and a valid driver’s license.

Strong communication skills, both verbal and written.

Confident, self‑motivated, and result‑oriented.

Proficiency in English is required.

Prior experience in sales or educational consultancy is an advantage.

Proficient in Microsoft Office; experience with CRM systems is a plus.

Solid understanding of marketing, sales, and negotiation techniques.

Quick learner with a passion for education and sales.

Ability to create and deliver engaging presentations.

Application questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Education Consultant?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How would you rate your Mandarin language skills?
• How much notice are you required to give your current employer?