eDHR & MES Systems Support Engineer

BD; Kulim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global healthcare company in Malaysia is seeking an Application Support Engineer to provide site support for eDHR software implementation. The ideal candidate will have 2–5 years of experience in application support and a Bachelor's degree in IT or relevant fields. Responsibilities include troubleshooting, user training, and system monitoring. This full-time position is based in Kulim, Kedah and offers a collaborative work environment.

Qualifications

• 2–5 years of experience in application support or IT operations.
• Experience supporting digital manufacturing systems.
• Ability to create training materials and user guides.

Responsibilities

• Diagnose and resolve issues related to eDHR applications.
• Monitor eDHR system health and performance.
• Develop training materials for end-users.

Skills

Technical Support & Troubleshooting

SQL knowledge

GMP familiarity

Interpersonal skills

Education

Bachelor’s degree in information technology

Tools

MES platforms

Job description

A leading global healthcare company in Malaysia is seeking an Application Support Engineer to provide site support for eDHR software implementation. The ideal candidate will have 2–5 years of experience in application support and a Bachelor's degree in IT or relevant fields. Responsibilities include troubleshooting, user training, and system monitoring. This full-time position is based in Kulim, Kedah and offers a collaborative work environment.