Marketing and Admin Coordinator

Penang Hospice Society; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a compassionate organization dedicated to providing free hospice and palliative care services. As a Marketing and Admin Coordinator, you will play a vital role in promoting community engagement through social media and fundraising events. This dynamic position offers the opportunity to develop your skills in marketing while making a meaningful impact in the lives of patients and their families. If you are organized, detail-oriented, and passionate about serving the community, this role is perfect for you. Embrace the chance to grow professionally and personally in a supportive environment.

Qualifications

• At least a Diploma in Communications or Marketing required.
• Working knowledge of social media platforms and content creation.

Responsibilities

• Support marketing initiatives and manage social media content.
• Assist in planning and executing fundraising events.

Skills

Social Media Management

Content Creation

Event Management

Time Management

Problem-Solving

Education

Diploma in Communications

Diploma in Marketing

Tools

Google Suite

Canva

Job description

Add expected salary to your profile for insights

Department: Operations

Competitive salary and benefits.

Opportunities for career development and growth.

Ongoing continuous professional development and hands-on experience.

About:

Penang Hospice Society is a charitable non-governmental organisation (NGO) that provides free hospice and palliative care services to Penang residents. Our Hospice at Home Programme has been the leading model for hospices all around Malaysia. We bring care and comfort into the homes of patients with cancer and advanced/life-limiting illnesses.

Job Description Summary

We are seeking a versatile and dynamic person to join our team as a Marketing and Admin Coordinator. This multifaceted role combines an exciting role in social media, fundraising events, community work, and general administrative tasks.

The Marketing and Admin Coordinator plays a dual role in supporting both marketing initiatives and general administrative operations. This position assists in planning and executing marketing/fundraising campaigns, managing social media and digital content, conducting market research, and preparing promotional materials. On the administrative side, responsibilities include managing office supplies, handling correspondence, organising files, scheduling meetings, and supporting day-to-day office operations. The ideal candidate is organised, detail-oriented, tech-savvy, and able to multitask efficiently in a dynamic environment.

If you’re someone who wants to serve the community and wants to have their hands on different projects for an interesting workday, this is the place to be!

Key Responsibilities

Marketing and Social Media Management:

Support the marketing team in planning and executing promotional campaigns, fundraising activities, and strategies.

Create, edit, and manage content for websites, newsletters, brochures, and other marketing materials.

Assist in managing CRM databases, mailing lists, and campaign tracking sheets.

Develop and maintain a monthly social media content calendar.

Create engaging and relevant content. Schedule and publish posts across social media platforms.

Engage with followers and online communities to build brand loyalty and respond to messages and comments in a timely manner.

Stay updated on social media trends, hashtags, and platform updates. Suggest new content ideas or campaign formats based on current trends.

Assist in planning and executing social media campaigns or paid ads.

Ensure brand consistency across all channels/marketing assets.

Fundraising and Event Management:

Assist in planning, organising, and executing events (e.g. fundraisers, workshops, fairs).

Liaise with vendors, suppliers, and venues and assist in the coordination of event logistics, including setup, materials, and equipment.

Promote events through social media, newsletters, and printed materials.

Assist in tracking event budgets and expenses, prepare post-event reports and feedback summaries.

Coordinate with internal teams and external volunteers for event roles.

Assist in engaging with existing and potential sponsors, donors, corporate partners, etc.

Front Desk & Admin Support:

Greet visitors, answer phone calls, and ensure a welcoming and organised reception area.

Manage donations and receipt issuing, walk-in queries, and assist guests as needed.

Handle a variety of administrative tasks, including filing, data entry, and document preparation.

General:

Other ad hoc duties as requested.

Requirements:

Possess at least a Diploma in Communications, Marketing or equivalent required.

Working knowledge of social media platforms and content creation.

Working knowledge of Google Suite - Google Docs, Google Sheets, Google Drive, etc. is an added advantage.

Working knowledge of Canva and an eye for design are advantages.

Good command of both written and spoken in Bahasa Malaysia and English. Preferably able to speak Mandarin.

Good in time management and organising.

Independently manage workload and prioritisation of tasks.

Good problem-solving skills.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an administration coordinator?
• How many years' experience do you have in social media marketing?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Administration Coordinator