Ecommerce Operations & Supply Chain Executive (Remote)

SimplyGood; Selangor; Remote; MYR 150,000 - 200,000; Full time

Job summary

A growing eCommerce startup based in Malaysia is seeking a Senior Executive to manage operations, logistics, and supply chain. The ideal candidate will have 3-6 years of experience, hands-on experience with 3PL providers, and strong Chinese language skills. This role requires a detail-oriented individual with a passion for sustainability and startup environments. Remote work is expected.

Qualifications

• 3-6 years of experience in eCommerce operations, supply chain, or logistics.
• Hands-on experience working with 3PL providers.
• Familiar with inventory planning tools or ERP systems (bonus).

Responsibilities

• Oversee day-to-day fulfilment of all customer orders.
• Negotiate with 3PL and logistics providers to reduce fulfilment costs.
• Forecast demand and plan stock reorders across SKUs.

Skills

Chinese speaking

Experience in eCommerce operations

Strong Excel/Google Sheets skills

Problem-solving

Ability to coordinate vendors

Tools

Inventory planning tools

Job description

Company: SimplyGood Pte Ltd (Singapore based)

Location: Remote (Malaysia) - Selangor / KL

Seniority Level: Senior Executive

Employment Type: Full-time Contractor

Industry: eCommerce · FMCG (Home & Personal Care) · Sustainability

About SimplyGood

SimplyGood (www.simplygood.sg) is a startup home care brand focused on reducing single use plastic & carbon emissions starting from home. We provide eco-friendly cleaning supplies & refill systems that are effective, non-toxic and affordable. Our proprietary cleaning tablet dissolves in water allowing consumers to refill and reuse their existing plastic cleaning bottles. They are also 300x lighter and 200x smaller than traditional liquid cleaning agents saving on carbon emissions - Cleaning up the planet one home, one tablet, one refill at a time.

Roles & Responsibilities

3PL Fulfilment & Warehouse Management

• Oversee day-to-day fulfilment of all customer orders and internal stock movements
• Manage 3PL partners to ensure fulfilment SLA metrics are consistently met (dispatch speed, shipping accuracy, return handling, etc.)
• Handle exceptions such as inventory mismatches, delayed restocks, or lost shipments
• Coordinate and track inbound shipments and stock replenishments

Operations Management

• Streamline end-to-end operational cost & workflow across warehousing, shipping, and logistics
• Negotiate with 3PL and logistics providers to reduce fulfilment costs
• Collaborate with eCommerce and Marketing teams to support campaigns, bundles, and product launches
• Maintain operational dashboards, cost reports, and SOP documentation

Inventory & Demand Forecasting

• Forecast demand and plan stock reorders across SKUs and markets
• Analyze historical sales data and marketing calendars to inform stock purchases
• Maintain healthy stock levels and reorder points to avoid stockouts or overstock
• Manage and maintain inventory dashboards and inventory health reports

Supply chain planning & sourcing

• Manage end-to-end procurement including purchase orders, procurement timelines, and supplier communications
• Source, negotiate, and evaluate suppliers for cost, quality, and lead time
• Coordinate raw material and packaging procurement for ongoing and new product launches
• Track & Optimize cost of goods sold (COGS) through vendor and supply chain efficiency

Requirements / Qualifications

• Chinese speaking compulsory (Required to work with Chinese manufacturers)
• 3-6 years of experience in eCommerce operations, supply chain, or logistics (preferably in FMCG or startups)
• Hands‑on experience working with 3PL providers and external warehouses
• Strong Excel / Google Sheets skills for forecasting and analysis
• Proven ability to coordinate vendors, manage procurement, and reduce costs
• Familiar with inventory planning tools or ERP systems (a bonus)

Who we’re looking for

• Self‑motivated, independent, and resourceful
• Startup experience - Thrives in fast‑paced, unstructured environments
• Strong problem‑solver, detail oriented and highly organized
• Passionate about sustainability, innovation, and startup growth
• Excellent communication and follow‑through
• Comfortable working remotely with cross‑functional teams