Ecommerce Coordinator

Mad Ox Online; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

An innovative e-commerce company in Ipoh is seeking a full-time Ecommerce Coordinator to manage online operations and enhance sales performance. The role includes overseeing product listings, analyzing sales data, and coordinating with teams to improve customer experience. Candidates should possess strong analytical skills, customer service experience, and a passion for e-commerce. This position offers an opportunity to work in a dynamic environment focused on creativity and growth.

Qualifications

• Experience in e-commerce and understanding of online sales platforms is a must.
• Ability to interpret data and make data-driven decisions.
• Passion for e-commerce and creativity in a fast-paced environment.

Responsibilities

• Oversee e-commerce operations and manage product listings.
• Analyze sales data and implement strategies to optimize online performance.
• Coordinate with cross-functional teams and address customer inquiries.

Skills

Strong analytical skills

Excellent customer service and communication skills

Sales knowledge

Highly organized and detail-oriented

Proficiency in digital tools and e-commerce platforms

Education

Bachelor’s degree in Business, Marketing, Commerce, or related field

Job description

Company Description

Mad Ox Online is a dynamic and fast-growing e-commerce company based in Malaysia, catering to the digital age with innovative product brands. Specializing in creating fun and trendy items, the company focuses on building connections with modern online shoppers through playful energy and strategic digital approaches. Mad Ox Online fosters a youthful and collaborative work environment that values creativity, experimentation, and rapid growth. Dedicated to shaping the future of Malaysian e-commerce, the team is committed to delivering exceptional experiences in product design, marketing, and customer satisfaction.

Role Description

This is a full-time, on-site Ecommerce Coordinator position located in Ipoh. The Ecommerce Coordinator will oversee e-commerce operations, manage product listings, analyze sales data, and implement strategies to optimize online performance. Responsibilities include coordinating with cross-functional teams, addressing customer inquiries, ensuring smooth order processing, and supporting sales initiatives. The ideal candidate will contribute to driving brand growth and online sales with innovative ideas and excellent organizational skills.

Qualifications

• Strong analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proven experience in e-commerce and a solid understanding of online sales platforms.
• Excellent customer service and communication skills for handling inquiries and resolving issues effectively.
• Sales knowledge and the ability to develop strategies to boost online revenue.
• Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
• Proficiency in digital tools, software, and e-commerce platforms is an advantage.
• Bachelor’s degree in Business, Marketing, Commerce, or a related field is preferred.
• Passion for e-commerce, innovation, and creativity in a fast-paced environment.