E Commerce Manager

YFS Corporate (M) Sdn Bhd; Serdang, Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing fashion retail organization is looking for an E-Commerce Manager to lead its e-commerce operations across various platforms, driving sales growth and enhancing user experience. The successful candidate will develop strategies, manage campaigns, and mentor a team of executives. The role demands a Bachelor's degree in business or related fields, along with a minimum of 5 years of e-commerce experience. Proficiency in data analytics and leadership skills are essential for this position.

Qualifications

• Minimum 5 years of experience in e-commerce operations.
• At least 2 years in a managerial role.
• Proven record of driving online sales growth.

Responsibilities

• Develop and implement e-commerce strategies aligned with business objectives.
• Manage and mentor E-Commerce Executives.
• Lead planning and execution of major campaigns.

Skills

Leadership and team management

Data analytics

E-commerce platforms knowledge

Digital marketing strategies

SEO knowledge

Education

Bachelor’s degree in Business, Marketing, E-Commerce, or related field

Tools

Microsoft Excel

Data analytics tools

Job description

Working Location: The Mines Shopping Mall

Job Description

YFS Corporate (M) Sdn Bhd is a growing fashion retail organisation looking for a results-driven E-Commerce Manager to lead and manage the company’s e-commerce operations across all platforms and marketplaces, driving online sales growth, optimising user experience, and ensuring seamless execution of campaigns and product launches.

Key Responsibilities

• Develop and implement e-commerce strategies aligned with business objectives
• Plan annual and monthly promotional calendars, ensuring timely execution
• Analyse market trends and competitor activities to identify growth opportunities
• Manage and mentor E-Commerce Executives, ensuring KPIs are met
• Coordinate with Marketing, Merchandising, and Logistics teams for smooth operations
• Conduct regular performance reviews and training sessions for the team

Platform & Marketplace Management

• Oversee product listing accuracy, pricing strategies, and stock availability
• Ensure compliance with marketplace policies and resolve operational issues promptly
• Drive optimisation of product content and visuals for better conversion rates

Campaign Management

• Lead planning and execution of major campaigns (e.g., double-digit sales, festive promotions)
• Monitor campaign performance and implement improvements for future events
• Ensure readiness for new product launches across all platforms

Performance Analysis & Reporting

• Track and analyse sales performance, traffic, and conversion metrics
• Prepare monthly reports and insights to senior management
• Recommend actions to improve ROI and customer experience
• Strong leadership and team management skills
• Excellent understanding of e-commerce platforms and marketplace operations
• Analytical and data-driven approach to decision-making
• Ability to manage multiple projects and deadlines effectively

Qualifications & Experience

Education

• Bachelor’s degree in Business, Marketing, E-Commerce, or related field

Experience

• Minimum 5 years of experience in e-commerce operations, with at least 2 years in a managerial role
• Proven track record of driving online sales growth and managing campaigns
• Experience with major marketplaces (e.g., Lazada, Shopee) and e-commerce CMS platforms

Technical Skills

• Proficiency in data analytics tools and Microsoft Excel
• Familiarity with digital marketing strategies and SEO is an advantage

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a manager / team lead?