E-Commerce Executive (Shopify & Marketplaces)

Sunrise & Co (Pte) Ltd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company based in Kuala Lumpur is seeking a Shopify & Marketplace E-Commerce Executive to manage daily operations of their Shopify store and multiple online marketplaces. The ideal candidate will have a diploma in E-Commerce, Business, or Marketing, with 1–3 years of e-commerce operations experience, preferably in Shopify. This hands-on role requires attention to detail, strong analytical skills, and the ability to support marketing campaigns to drive sales and enhance customer satisfaction. Join a market leader in Apparel & Sporting Goods.

Benefits

Opportunity within a company with a solid track record of performance

Join a market leader within Apparel & Sporting Goods

Qualifications

• 1–3 years’ experience in e‑commerce operations, preferably Shopify.
• Hands-on knowledge of Shopify backend is a plus.
• Basic knowledge of digital marketing tools preferred.

Responsibilities

• Manage daily operations of Shopify store and key regional marketplaces.
• Upload, edit, and maintain product listings with accuracy.
• Execute promotions and campaign setups across platforms.

Skills

E-commerce operations

Attention to detail

Excel/Google Sheets

Digital marketing

Education

Diploma/Degree in E-Commerce, Business, Marketing, or related field

Tools

Shopify

Lazada

Shopee

Zalora

Job description

E-Commerce Executive (Shopify & Marketplaces)

We are seeking a Shopify & Marketplace E-Commerce Executive to join our regional team based in Malaysia. The candidate will be responsible for managing our Shopify store as well as supporting online marketplace operations (e.g., Lazada, Shopee, Zalora). This role is hands‑on, requiring strong attention to detail in store management, product uploads, promotions, and campaign execution.

The E-Commerce Executive plays a key role in driving the growth of our direct‑to‑consumer and marketplace channels. This role ensures the smooth execution of day‑to‑day operations on Shopify and regional marketplaces (Lazada, Shopee, Zalora, etc.), while maintaining accurate product information, running promotions, and optimizing customer shopping experiences. The position is both operational and analytical, supporting the regional e-commerce team to achieve sales, customer satisfaction, and brand visibility goals.

Key responsibilities:

• Manage daily operations of the Shopify store and key regional marketplaces (MY, SG, ID, VN, HK)
• Upload, edit, and maintain product listings (images, descriptions, pricing, tags, inventory sync)
• Execute promotions, discount codes, bundles, and campaign setups across Shopify and marketplaces
• Monitor performance KPIs (traffic, conversion, sales, abandoned carts) and prepare weekly reports
• Coordinate with the design team for banners, product visuals, and campaign creatives
• Support UX optimization on Shopify (navigation, filters, product categorization, mobile view)
• Liaise with logistics, finance, and customer service teams to ensure smooth operations
• Research competitors and market trends to suggest improvements and opportunities
• Test and implement new Shopify apps/marketplace tools for better functionality and automation
• Support monthly sales campaigns (double dates, seasonal pushes) including store setup, promo testing, and discount logic
• Ensure merchandising accuracy by coordinating closely with design and content teams
• Create basic automated reports for campaign outcomes and product performance

Ideal Profile:

Requirements:

• Diploma/Degree in E-Commerce, Business, Marketing, or related field
• 1–3 years’ experience in e‑commerce operations (Shopify experience preferred but not necessary)
• Hands‑on knowledge of Shopify backend (products, themes, apps, discounts) is a plus
• Familiarity with Lazada, Shopee, Zalora, or other regional marketplaces
• Strong Excel/Google Sheets skills for reporting and analysis
• Detail‑oriented, structured, and able to handle multiple deadlines
• Basic knowledge of digital marketing (SEO, Google Analytics, Meta Ads, TikTok Ads) is a plus

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Join a market leader within Apparel & Sporting Goods