E-Commerce Executive (Sales)

Habib Jewels; Selangor; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading jewelry retailer in Malaysia seeks an experienced e-Commerce Manager to lead and execute strategies that align with business goals. The role entails analyzing shopper behavior, managing multiple campaigns, and ensuring a compelling brand presence across e-Commerce platforms. A Bachelor’s degree and 2-3 years of relevant experience are essential. This position requires strong communication skills and the ability to work flexibly, including weekends and public holidays.

Qualifications

• 2-3 years of experience in e-Commerce or related digital roles.
• Experience in Shopee, Lazada, TikTok Shop, or other e-commerce platforms.
• Fast learner and adaptable to platform changes.

Responsibilities

• Lead and execute e-Commerce strategies aligned with business goals.
• Analyze online shopper behavior and sales trends.
• Track, monitor, and report key performance metrics across platforms.

Skills

Communication

Coordination

Campaign Management

E-commerce Platform Experience

Education

Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field

Job description

Lead and execute e-Commerce strategies that align with business goals, encompassing customer acquisition, conversion, retention, and revenue growth.

Analyze online shopper behavior, sales trends, and digital metrics to identify opportunities for improvement and innovation.

Work closely with the team to plan and execute campaigns that meet or exceed monthly sales targets.

Oversee content activation, site merchandising, and promotional strategies in alignment with marketing calendars and seasonal campaigns.

Ensure a consistent and compelling brand presence across e-Commerce platforms.

(III) Performance Tracking & Analysis

Track, analyze, monitor and report key performance metrics across platforms (conversion rate, sales growth, traffic sources, ROI, etc.).

Translate data into actionable insights to improve digital performance and customer experience

Generate regular sales and campaign performance reports

(IV) Stakeholder Management

Liaise closely with cross-functional departments (Marketing, Retail, Operations, Customer Service, IT) to ensure a cohesive e-Commerce strategy.

Build and maintain strong relationships with e-Commerce partner

Requirements:

• Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field.
• Preferably 2-3 years of experience in e-Commerce or related digital roles.
• Experience in Shopee, Lazada, TikTok Shop, or other e-commerce platforms.
• Good communication and coordination abilities.
• Ability to manage multiple campaigns and deadlines.
• Fast learner and adaptable to platform changes.
• Flexible - able to work on weekends and public holidays (subjected to campaign day)