E-commerce Assistant

Habib Retail; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An online retail company in Kuala Lumpur is looking for an individual to manage order processing and fulfillment for various online sales channels. Responsibilities include preparing product listings, ensuring timely delivery, and maintaining invoice records. This role is open to fresh graduates and requires effective communication in both Bahasa Malaysia and English. Flexibility to work on weekends and public holidays is essential.

Qualifications

• Strong communication skills in Bahasa Malaysia and English.
• Ability to work collaboratively with teams.
• Willingness to work flexible hours, including weekends and public holidays.

Responsibilities

• Process orders from multiple online sales channels.
• Prepare product picking lists for fulfillment.
• Pack products accurately before handing over to couriers.
• Ensure timely fulfillment according to the handling policy.

Skills

Effective communication

Team collaboration

Flexibility

Education

Fresh graduates are welcome

Job description

To be responsible on the order processing and order fulfillment tasks of the company’s online sales channel, included but limited to HABIB e-Store, Lazada, Shopee & Zalora.

To process orders of all online sales channel, in order to provide product picking list to Material Control (MC) team to ready the products for fulfillment purpose.

To collect products from MC team for packing purpose and to ensure all parcels are packed in the correct order before pass to courier service providers.

To make sure all orders has been invoiced into finance system accordingly and file the invoices in proper order for submission to Finance Department.

To ensure all orders has been fulfilled in a timely manner and to adhere with the order handling policy on each online sales channel.

Requirements

Able to communicate effectively and maintain rapport with managers and colleagues

Required languages: Bahasa Malaysia and English

Fresh graduate are welcome to apply

Flexible to work on weekends and public holidays