Duty Manager Aircraft Services

Malaysia Airlines Berhad; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major aviation company is seeking a Duty Manager for Aircraft Services at Kuala Lumpur International Airport. The role involves ensuring operational performance and safe ground handling services while managing resources efficiently. Candidates should have a degree or substantial experience in Ramp Services. Strong leadership and communication skills are essential, along with knowledge of aircraft operations. The company emphasizes a safety culture and adherence to operational standards.

Qualifications

• Minimum 2 years experience in Ramp Services or Aircraft Services.
• SPM/SPMV with at least 5 years experience in Ramp Services or Aircraft Services.

Responsibilities

• Deliver a high standard of safety culture while operating all ground equipment.
• Supervise aircraft service activities including loading and unloading of baggage.
• Develop and implement new standard operating procedures.
• Plan and organize effective use of resources.
• Promote health and safety among all staff.

Skills

Knowledgeable in aircraft services operation

Strong leadership and resources management skills

Good command of English and Bahasa Malaysia

Data analytics

Education

Degree in any related disciplines

SPM/SPMV with minimum 5 years experience in Ramp Services or Aircraft Services

Job description

Career Opportunities: Duty Manager, Aircraft Services (22400)

Requisition ID22400-Posted -Kuala Lumpur International Airport-ADS - Aircraft Services Ramp-ADS - Ramp Operations & Management

Responsible for the efficient use of resources to ensure operational performance and to promote and deliver safe, timely and efficient ground handling services including operating all ground equipments to customer airlines. This is to be carried out in accordance with customer airlines' policies, Standard Operating Procedure and Service Level Agreement. This position require to work in a safe, secure, professional, cost effective manner whilst ensuring all assets are handled with care.

Key Accountabilities

1. Deliver a high standard of safety culture while operating all ground equipment at all times. Ensure ground equipments are serviceable and safe to operate to meet the requirements.
2. Accountable for management and supervision of aircraft service activities including the loading, unloading & transportation of baggage, cargo & mail, quick ramp transfer of cargo to & from aircraft.
3. Develop and implement new/amended standard operating procedures where appropriate for any new processes/changes which conform to Ground Operating Manual and enhance staff productivity, reinforcing safety & customer service standards.
4. Plan and organize the most efficient use of resources to meet customer requirements through development and analysis of employee & equipment work schedules. Take measures to ensure that costs are managed and maintained as per approved budget.
5. Responsible for health and safety of all staff under his care by promoting safety culture, educationg and raising awareness through the most appropriate medium, ensuring adherence to Aerodarat Services Sdn Bhd values & culture.

Qualification & Experience

Degree in any related disciplines with minimum 2 years experience in Ramp Services or Aircraft Services or SPM/SPMV with minimum 5 years experience in Ramp Services or Aircraft Services.

Skills & Knowledge

• Knowledgeable in aircraft services operation and basic aircraft technical knowledge
• Strong leadership and resources management skills
• Good command of writing , spoken english and bahasa malaysia
• Data analytycs

1. Complying to customer airlines requirement and SLA
2. Regulated audit by customer airlines
3. To meet the SLA when there is shortage of equipments.