DRSC T&L: Resource Management Manager

Deloitte Malaysia; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading professional services firm in Malaysia is seeking a Resource Management Manager. This role requires strategic planning and effective resource allocation while ensuring compliance with company standards. The ideal candidate will have at least 6-8 years of experience in resource management within a professional services firm. Strong communication and interpersonal skills are essential, along with a degree in a relevant field. The firm is committed to creating an inclusive environment and welcomes applications from qualified candidates.

Qualifications

• 6-8 years of working experience in resource management or a similar role.
• Ability to work independently and collaboratively in a dynamic environment.
• Experience with process improvement and automation initiatives preferred.

Responsibilities

• Drive annual strategic planning process, including budget planning.
• Plan and schedule tax professionals based on capability.
• Maintain accurate records and databases of clients.

Skills

Strong written and verbal communication skills

Interpersonal skills

Outcome focused

Strategic thinking

Data-driven decision making

Agility

Process improvement

Education

Degree in any discipline (preferably Accounting, Statistics, Finance or Economics)

Job description

DRSC T&L: Resource Management Manager

Title: Service Line (based in ) – Manager

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive and sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Qualifications

• Degree in any discipline, preferably Accounting, Statistics, Finance or Economics.
• Min 6‑8 years of working experience in resource management or a similar role within a professional services firm.
• Strong written and verbal communication and interpersonal skills, outcome focused, and able to prioritise tasks effectively.
• Strategic thinking, data‑driven decision making and agile.
• Ability to work independently and collaboratively in a fast‑paced, dynamic environment.
• Experience with process improvement and automation initiatives is a plus.
• A self‑starter who actively fosters a culture of inclusion, integrity, respect and fair treatment and ensures a positive and supportive environment for all team members.

Responsibilities

• Drive annual strategic planning process across the specific portfolio, including budget planning and management.
• Plan and schedule appropriate tax professionals to jobs and projects, based on capability and ensure KPIs are met.
• Review resource utilisation and trends to determine staffing requirements, forecasts and potential roadblocks; analyse relevant data and provide timely reports and information to the management team.
• Maintain accurate records and database of clients and service team information.
• Identify opportunities to improve resource management process and operations and ensure compliance with company standards on resource allocations.
• Resolve resource booking conflicts and gather requirements; act as a resource management focal point for the centre.
• Engage senior leadership team periodically to understand priorities.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte recruiters via firm’s business contact number or business email address.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.