Dormitory Warder

AME Elite Consortium Berhad; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading construction company is seeking a Dormitory Warden in Kulai, Johor, to oversee dormitory operations, address resident needs, and ensure compliance with established procedures. The ideal candidate will have at least 1 year of experience in customer service and dormitory operations, along with strong communication and critical-thinking skills. This role includes responsibilities like conducting audits, supporting resident registrations, and organizing events. Interested applicants should send their resume for this opportunity.

Qualifications

• Minimum 1 year working experience in operation field or dormitory service.
• At least 1 year working experience in customer service.
• Basic knowledge of dormitory service required.

Responsibilities

• Address customer requests or feedback promptly.
• Support in organizing visits for both visitors and auditors.
• Conduct an audit of the first aid unit and generate a report.

Skills

Customer service

Critical-Thinking skills

Oral and written communication skills

Education

SPM / STPM

Tools

Basic computerized skills

Job description

Join our team as a Dormitory Warden! If you’re ready to contribute to our team, apply today!

Job Responsibilities

• Address customer requests or feedback promptly; if unable to resolve the issue, promptly notify a superior.
• Notify the dormitory administrator when tenants or residents provide feedback or file a complaint about an issue.
• Support in organizing the visit for both visitors and auditors.
• Handling emergency case during working hours.
• Submit a daily report prior to the end of the shift.
• Audit Resident unit every month and prepare monthly audit report to verified by Dormitory Admin.
• Distribute parcel, key & resident badge ID and setting resident thumbprint at turnstile.
• Organize items for new resident registration, including move-in and move-out processes.
• Assist the pest control supplier during the service.
• Conduct an audit of the first aid unit, generate the report, and deliver it to the customer.
• Support in registering new residents according to the established procedure.
• Check the Hostel Management System (HMS) for any request from management or customer.
• Update residence work permit, passport, and availability status to Hostel Management

System (HMS)

• Assist Dormitory Coordinator organizing all internal dormitory activities and events, including monthly assemblies, fire drills, and seasonal gift distributions.
• Organize the quarantine process for residents.
• Will check suggestion box fortnightly.
• Assist in organize activities for Nationality Leader.
• Monitor office tasks and communicate issues to the Dormitory Admin.
• Update keep all documents and ensure proper filing at server.

Job Requirements

• Minimum 1 years working experiences in operation field or dormitory service in advance.
• At least 1 years working experience in customer service.
• SPM /STPM
• Basic computerized skills to use one or more of the following applications
• Basic knowledge of dormitory service.
• Oral and written communication skills.
• Critical-Thinking skills.
• Other nationality language as advance.

Working Location:No. 2, Jalan SILC 4/1, Kawasan Perindustrian SILC, 79200 Iskandar Puteri, Johor. Work assignments may vary from time to time.

Apply today by sending your resume to *****@ameconstruction.com.my. We look forward to welcoming you to our team!