Documentation Clerk (Urgent Hiring)

Criss Cross (M) Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Johor Bahru seeks a professional to manage matters related to Malaysian Customs, ensuring compliance and documentation for import-export shipments. Responsibilities include monitoring consignments, coordinating closely with operations and customer service teams, and addressing any discrepancies. The ideal candidate must possess strong communication skills to facilitate effective collaboration. Interested candidates should contact the HR department for further inquiries.

Responsibilities

• Handle Malaysian Customs documentation and compliance for shipments.
• Coordinate with operations for customer's consignment management.
• Collaborate with customer service to address discrepancies.
• Monitor consignment status and update customers.
• Meet customer demands effectively.
• Facilitate communication between operations and customer service.

Job description

Responsibilities

• Must be able to deal with matters related to Malaysian Customs, including documentation, clearance procedures and compliance requirements (Import and export shipments from Malaysia to Singapore & Singapore to Penang)
• Must work closely with operations personnel to ensure smooth coordination of customer's consignment
• To work closely with customer service to identify, report and seek corrective and preventive actions for all discrepancies
• To closely monitor the consignments of customers by sending out pre-alerts and update customers on any discrepancies
• Ensure and strive to meet all customer demands
• Need to work towards smooth and effective communication flow between operations personnel and customer service

For further inquiries you may contact the HR Department @ 04 - 5084515 OR you may email your resume to ****@***.***