Director, Strategic Engagements, Group SME

Standard Chartered; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible working options

Wellbeing and learning programs

Inclusive, diverse culture

Job summary

Standard Chartered is seeking a proactive Strategic Engagements professional to drive SME banking partnerships and events. You will identify and cultivate relationships with government bodies, industry groups, and corporate partners to expand SME client reach, while coordinating co-branded initiatives and measurable outcomes.

The role emphasizes collaboration across sales, marketing, product, and operations to deliver impactful partnerships and engaging events within Malaysia.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• Experience in partnership development, business development, account management, or ecosystem engagement.
• Strong negotiation, relationship management, and stakeholder engagement skills.
• Experience planning and executing corporate events, industry forums, or marketing initiatives.
• Strong analytical skills to track performance metrics and derive insights.
• Excellent communication and presentation skills.
• Self-motivated, results-oriented, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop and execute partnership strategies to drive SME acquisition, engagement, and revenue growth.
• Identify, evaluate, and establish relationships with key ecosystem partners, including government agencies, industry associations, chambers of commerce, Corporate Service Providers, and SME solution providers such as accounting, HR, ERP, and e-commerce platforms.
• Negotiate partnership agreements, collaboration frameworks, and joint marketing initiatives that deliver mutual value.
• Monitor and evaluate the performance of strategic partnerships using key metrics such as lead generation, conversion rates, engagement levels, and portfolio impact.
• Build and maintain strong partner relationships through regular business reviews, joint planning sessions, and cross-promotional activities.
• Work closely with internal stakeholders across sales, marketing, product, and operations teams to ensure successful partnership execution.
• Plan, coordinate, and execute events, webinars, roadshows, networking sessions, and industry engagements to support business objectives.
• Manage end-to-end event delivery, including budgeting, vendor management, logistics, stakeholder coordination, and post-event reporting.
• Collaborate with partners to develop co-branded events and campaigns that enhance SME outreach and engagement.
• Measure event effectiveness and provide recommendations for continuous improvement.

Skills

Partnership development

Business development

Account management

Ecosystem engagement

Negotiation

Stakeholder management

Event planning

Analytics

Communication

Multitasking

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Job Summary

Strategic Engagements supports Group SME Banking growth by identifying, managing, and expanding partnership ecosystems, as well as planning and executing events to acquire clients, deepen engagement, and strengthen brand positioning within the SME community. The role drives collaboration with industry associations, chambers of commerce, government agencies, and corporate alliances.

Job Summary

Strategic Engagements supports Group SME Banking growth by identifying, managing, and expanding partnership ecosystems, as well as planning and executing events to acquire clients, deepen engagement, and strengthen brand positioning within the SME community. The role drives collaboration with industry associations, chambers of commerce, government agencies, and corporate alliances.

Key Responsibilities

Partnership Strategy & Management

• Develop and execute partnership strategies to drive SME acquisition, engagement, and revenue growth.
• Identify, evaluate, and establish relationships with key ecosystem partners, including government agencies, industry associations, chambers of commerce, Corporate Service Providers, and SME solution providers such as accounting, HR, ERP, and e-commerce platforms.
• Negotiate partnership agreements, collaboration frameworks, and joint marketing initiatives that deliver mutual value.
• Monitor and evaluate the performance of strategic partnerships using key metrics such as lead generation, conversion rates, engagement levels, and portfolio impact.
• Build and maintain strong partner relationships through regular business reviews, joint planning sessions, and cross-promotional activities.
• Work closely with internal stakeholders across sales, marketing, product, and operations teams to ensure successful partnership execution.

Event Planning, Management & Execution

• Plan, coordinate, and execute events, webinars, roadshows, networking sessions, and industry engagements to support business objectives.
• Manage end-to-end event delivery, including budgeting, vendor management, logistics, stakeholder coordination, and post-event reporting.
• Collaborate with partners to develop co-branded events and campaigns that enhance SME outreach and engagement.
• Measure event effectiveness and provide recommendations for continuous improvement.

Qualifications And Skills

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in partnership development, business development, account management, or ecosystem engagement.
• Strong negotiation, relationship management, and stakeholder engagement skills.
• Experience in planning and executing corporate events, industry forums, or marketing initiatives.
• Strong analytical skills with the ability to track performance metrics and derive actionable insights.
• Excellent communication and presentation skills.
• Self-motivated, results-oriented, and able to manage multiple priorities in a fast-paced environment.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.