Director, Operations

Rafulin Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading investment holding company in Kuala Lumpur seeks a Director of Operations to provide executive leadership across its operational pillars, ensuring compliance and project success. The ideal candidate will direct project execution, engage with stakeholders, and oversee IT and digital infrastructure. A Bachelor's degree in Engineering and a minimum of 25 years in operations are required, along with strong leadership and procurement management skills. This is an exciting opportunity to drive innovation and operational resilience.

Benefits

Medical

Dental

Parking

Insurance coverage (Group Term Life, Group Hospital)

Qualifications

• Minimum of 25 years of experience in operations or project delivery.
• Experience in procurement, IT, safety and compliance governance.
• Ability to manage procurement processes.

Responsibilities

• Lead continuous improvement and operational optimization.
• Oversee project execution from costing to commissioning.
• Engage with stakeholders to strengthen operational alignment.
• Oversee IT infrastructure and digital roadmap execution.

Skills

Strategic leadership

Operational excellence

Procurement management

Safety compliance

BIM and Six Sigma knowledge

Education

Bachelor’s degree in Engineering or related field

Master’s degree (advantage)

Job description

The Director, Operations provides executive leadership across the Group’s operational pillars, encompassing technical and engineering functions, continuous improvement and compliance, contracts and procurement, IT, safety, and project execution. The role ensures operational efficiency, compliance and project success across the Group. This position steers Group-wide operational strategies, strengthens governance and risk visibility, and ensures alignment between people, processes, systems and project outcomes. As a key strategic partner to the Managing Director, the Director, Operations advances innovation, operational resilience and BRISK‑aligned culture while building organisational capability across all operational teams.

Job Responsibilities

1. Strategic & Governance Leadership

Lead continuous improvement, shared services integration and operational optimisation across the Group.

Establish the Centre of Excellence (COE) framework for policy formulation, implementation and compliance oversight.

Strategise project management, procurement, IT and safety governance to align business objectives, risk controls and BRISK values.

2. Operational Excellence & Process Optimisation

Oversee performance reporting, KPI dashboards and operational audits for senior management deliberation.

Formulate policies that strengthen cross‑functional collaboration and eliminate process inefficiencies.

Direct the cultivation of a data‑driven and innovative culture grounded in Boldness, Respect, Innovation, Steadfastness and Knowledge.

3. Project Oversight & Delivery

Set strategic direction for project execution from costing through commissioning, integrating operational and safety standards.

Oversee project timelines, budgets, safety protocols and technical specifications to maintain operational standards.

Lead commercial and technical evaluations of infrastructure proposals to validate feasibility and long‑term value.

Direct centralised procurement processes and establish governance mechanisms aligned with company standards.

Lead vendor negotiations and strategic sourcing initiatives to drive value optimisation.

Oversee internal controls, regulatory compliance and integrated safety requirements across all procurement activities.

5. IT & Digital Infrastructure Oversight

Oversee the formulation and execution of the Group’s IT and digital roadmap.

Set performance, cybersecurity and resilience standards for enterprise‑wide systems and digital platforms.

Strategise IT‑driven innovation to reinforce business continuity, operational efficiency and knowledge management.

6. Stakeholder Engagement & Business Development Support

Lead engagement with suppliers, consultants and internal stakeholders to strengthen operational and strategic alignment.

Direct business development interfaces involving project costing, proposal formulation and technical evaluation.

Represent the Operations Division in cross‑functional platforms and strategic planning deliberations.

Job Requirements

• Bachelor’s degree in Engineering, Construction Management, Quantity Surveying, Mechanical/Electrical Engineering (M&E) or related field. Master’s degree is an advantage.
• Minimum of 25 years of experience in operations, engineering or project delivery, including team and budget leadership.
• Must have experience across procurement, IT, safety and compliance governance.
• Knowledge in BIM Modular & Six Sigma Modular.
• Safety‑driven person.
• Ability to manage procurement process.

Benefits

• Medical
• Dental
• Parking
• Insurance coverage (Group Term Life, Group Hospital)

Application Process

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of experience do you have as an Operations Director?
• Are you willing to undergo a pre‑employment background check?
• How much notice are you required to give your current employer?

Rafulin Holdings Sdn Bhd is an investment holding company with subsidiaries involved in toll road concession, construction, renewable energy and project management. The driving force behind the company is a core of dedicated, hands‑on management professionals whose experience spans decades of major diversified projects in Malaysia and other continents including the Light Rail Transit system across greater Kuala Lumpur, Express Rail Link linking the KL International Airport and the capital city, major inter‑ and intra‑urban tolled and non‑tolled highways and few public universities in Malaysia and in the Middle East, as well as comprehensive maintenance of facilities involving aircraft and hospitals. The team maintains a strong foundation of trust and mutual respect generated through strong relationships and partnership with clients, subcontractors and suppliers. A company‑wide policy encouraging shared performance responsibility ensures the highest degree of professional service and results on all projects undertaken.

The Group focuses on expanding its concession investments which are an integral part of its business strategy to balance income portfolio and to increase long‑term recurring revenue stream. The Group continues to develop its construction and project management arm to provide synergy to its concession business. The Group persists in exploring new business opportunities globally armed with its team of professionals and expertise in concession business, construction and project management.

Join us and work with a dynamic team. We are searching for a highly committed and enthusiastic candidate in developing the Company.