Director of Sales (Corporate/Mice)

Mövenpick Hotels & Resorts; Sepang; On-site; MYR 70,000 - 100,000; Full time

Job summary

An international luxury hotel chain in Malaysia is seeking a Corporate & MICE Sales Manager to lead and develop the sales strategy. The role involves identifying new business opportunities, mentoring the sales team, and ensuring exceptional service delivery. Ideal candidates will have 5-7 years of sales experience, with a focus on the corporate segments and MICE market trends. This position offers a dynamic work environment and opportunities for career advancement.

Qualifications

• 5-7 years of progressive experience in sales, with at least 2-3 years in a leadership role in luxury hospitality.
• Proven track record of managing Corporate & MICE sales teams to achieve revenue targets.
• Fluent in English; additional languages are a plus.

Responsibilities

• Develop and execute sales strategies for Corporate and MICE segments.
• Lead and mentor the Corporate & MICE sales team.
• Identify and secure new business opportunities.
• Prepare and present regular reports on sales performance.

Skills

Leadership

Sales Management

Networking

Analytical Skills

Negotiation

Public Speaking

CRM Proficiency

Creativity

Education

Bachelor's degree in Business, Hospitality Management, Marketing, or related field

Tools

MS Excel

MS Word

MS PowerPoint

CRM and sales management systems

Job description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Develop and execute comprehensive sales strategies for Corporate and MICE segments, aligning with overall business objectives
• Lead, mentor, and supervise the Corporate & MICE sales team, setting clear performance targets and providing ongoing coaching
• Identify and secure new business opportunities, cultivating strong relationships with key corporate clients, MICE planners, and travel agencies
• Oversee the management of key accounts, ensuring exceptional service delivery and flawless event execution
• Analyze market trends, competitor activity, and client feedback to maintain a competitive edge
• Collaborate with the commercial team to develop innovative pricing strategies and sales packages
• Manage departmental budget and oversee sales‑related contracts, agreements, and proposals
• Prepare and present regular reports on sales performance, pipeline status, and market analysis to senior leadership
• Work closely with Operations, Culinary, and Banquet teams to ensure seamless event execution and exceptional guest experiences
• Champion interdepartmental collaboration to deliver cohesive and memorable service experiences
• Act as a visible role model for the highest standards of professionalism and brand representation

Qualifications

• Bachelor's degree in Business, Hospitality Management, Marketing, or related field
• 5‑7 years of progressive experience in sales, with at least 2‑3 years in a leadership role, preferably within the luxury hospitality industry
• Proven track record of successfully managing and leading Corporate & MICE sales teams to achieve revenue targets
• Demonstrated expertise in strategic sales planning, account management, and business development
• Strong understanding of MICE market trends and best practices
• Proficiency in CRM and sales management systems
• Fluent in English (both written and spoken); additional language skills are a plus
• Excellent working knowledge of MS Excel, Word, & PowerPoint
• Outstanding leadership and coaching abilities, with a proven ability to inspire and develop high‑performing teams
• Exceptional presentation, negotiation, and public speaking skills
• Strong analytical skills, with the ability to interpret market data and make informed business decisions
• Results‑oriented with meticulous attention to detail and strong organizational skills
• Innovative mindset, constantly seeking creative ways to secure new business
• Ability to multi‑task, prioritize, and work effectively in a fast‑paced, high‑pressure environment
• Strong network within the corporate and MICE sectors
• Willingness to travel for business development and client meetings